Care Coordinator-1

Brightli • Indianapolis, IN

4d

About The Position

The Care Coordinator provides coordination of services for patients receiving Medication Assisted Treatment. The role involves identifying needs related to employment, education, healthcare, social connectedness, and criminal justice; coordinating outpatient mental health and substance use disorder services; and connecting clients and families with community resources. The coordinator supports individualized treatment planning, transitions, referrals, crisis intervention, and continuity of care while maintaining timely, standards-compliant documentation.

The position requires professional communication with referral sources and primary care providers, participation in staffing, assistance with treatment scheduling and transportation, and advocacy for clients and families. The coordinator must meet weekly direct service expectations, complete required training and professional development, and comply with applicable program policies, regulations, and employment requirements. The position is sedentary, with occasional walking or standing and repetitive hand, finger, and arm movements for typing or writing.

Requirements

• Knowledge of case management and rehabilitation methods, principles, and techniques related to mental health and/or substance use disorders.
• Knowledge of challenges faced by people with mental illness and/or substance use disorders and how to access community resources.
• Knowledge of methods and modalities, legal requirements, and court procedures related to treating mental illnesses and substance use disorders.
• Ability to evaluate services within the assigned program and provide input.
• Ability to communicate ideas clearly and effectively verbally and in writing and produce clear, concise reports.
• Evidence of freedom from infectious and contagious disease before beginning employment and annually thereafter.
• Successful completion of background checks, including criminal record, driving record, abuse/neglect, and fingerprint checks.
• Completion of New Hire Orientation at the beginning of employment and required training, including Relias, at the beginning of employment and annually thereafter.
• Current driver’s license, acceptable driving record, and current auto insurance.
• Completion of applicable training requirements: Missouri staff must complete 36 hours within a two-year period; Kansas Residential Youth Homes staff must complete 18 hours annually.
• First Aid certification within three months of beginning employment and upon renewal date.
• CPR certification within three months of beginning employment and upon renewal date.
• Behavioral Management training within 30 days of employment or at the first available class after the start date: CPI for Residential programs, or Peaceful Intervention or Verbal De-escalation for Outpatient programs.
• Completion of Direct Service Expectations within 30 days of employment.
• Extensive knowledge of the policies, procedures, and regulations of the assigned program.
• Obtain a driver’s license in the state of residency that meets that state’s requirements for chauffeuring or transporting passengers.
• For direct care staff, TB screening is expected; it is mandatory for Kansas Residential staff.
• Annual Health Assessment is mandatory for Kansas Youth Residential staff.

Nice To Haves

• A bachelor’s degree from an accredited college or university in a human service field (social work, psychology, human development and family life, criminal justice, or counseling), nursing, or education is preferred.
• Some knowledge of supervisory and training techniques and practices in a substance use disorders or mental health setting.

Responsibilities

• Review initial assessments and discharge planning sessions to identify needs related to employment, education, healthcare, social connectedness, criminal justice, and other areas.
• Coordinate outpatient mental health and/or substance use disorder services as needed.
• Communicate regularly with referral sources and primary care providers about progress, transition planning, and pertinent clinical issues, and document communications.
• Request correspondence from past treatment providers and primary care providers.
• Participate in staffing to support continuity of care.
• Make or assist with outside referrals for issues that cannot be addressed in treatment.
• Assist with scheduling treatment and, when needed, arranging transportation.
• Continuously develop and individualize treatment plans.
• Represent the agency professionally.
• Ensure or assist with referrals for clients’ medical issues.
• Link families with community services and advocate on their behalf.
• Assist clients and families with transitional planning.
• Correct chart deficiencies in a timely manner.
• Document all services in accordance with KDHE/JJA standards.
• Provide crisis intervention as necessary.
• Meet weekly direct service expectations.
• Obtain training for professional development, including 32 hours every two years.
• Demonstrate interest in the company’s short- and long-term goals and objectives.
• Perform other duties as assigned by the Clinical Supervisor, Program Director, Vice President, or an Executive Team member.

Benefits

• Paid time off package for full-time employees.
• Employee benefits package for full-time employees, including health, dental, vision, retirement, and life benefits.
• Initial, ongoing, comprehensive, and supportive training.
• Career mobility and advancement opportunities, including promotion from within.
• A welcoming, warm, supportive work culture and environment that promotes well-being and health.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level