Care Coordinator DD Tier 4-Little Rock (Pulaski Co)

EMPOWER HEALTHCARE SOLUTIONS•Little Rock, AR

14d•$1 - $1•Onsite

About The Position

The Care Coordinator provides specialty service care coordination to members, ensuring appropriate services are delivered by specialty providers and continuity of care across services. The role is responsible for the member’s total care plan, encompassing all services and plans related to beneficiaries, and provides case management in compliance with Conflict Free Case Management rules. The position is based in Little Rock, Arkansas, and is full-time on the day shift. Travel may be required up to 25%.

Requirements

High school diploma or equivalent.
Bachelor’s degree in a social science or health-related field, or at least one year of experience caring for developmentally or intellectually disabled or behavioral health clients.
Valid driver’s license and automobile insurance.
Ability to determine the approach, resources, and goals needed to meet business objectives and member needs.
Ability to analyze and translate medical and clinical diagnoses and procedures into designated numerical codes.
Ability to handle multiple priorities simultaneously.
Excellent written and verbal communication skills.
Ability to sit for prolonged periods and work on a computer.
Ability to lift up to 15 pounds at times.

Responsibilities

Assist members with healthcare needs by coordinating providers and services to improve member health.
Provide health education and coaching tailored to issues identified in treatment and service plans.
Develop the Person-Centered Support Plan (PCSP) and provide members with choices during the process.
Ensure compliance with the PCSP and help address resource needs or barriers to accessing treatment.
Coordinate with healthcare providers for diagnostics, ambulatory care, and hospital services.
Assist members with social determinants of health, including access to exercise and healthy food.
Promote activities focused on patient and community health, including outreach, quality improvement, and patient panel management.
Coordinate community-based management of medication therapy.
Participate in staff meetings and clinical conferences.
Ensure performance guarantees are met or exceeded.
Interface with internal and external customers to support optimal service efficiency.
Perform other duties and responsibilities as assigned.