Care Coordinator - Full-Time

Care Advantage Corporate • Colonial Heights, VA

3d

About The Position

Care Advantage Inc. is seeking a high-energy Care Coordinator for its Colonial Heights, Virginia team. The role coordinates home care services by matching caregivers with clients, managing schedules, maintaining relationships among clients, families, and field staff, and responding to changing needs. It suits someone who is comfortable in a fast-paced environment, enjoys problem-solving, and brings compassion, flexibility, and a client-first mindset.

The Care Coordinator also supports client onboarding, monitors field staff activity and reliability, maintains accurate records using scheduling software and digital tools, and works collaboratively with branch teammates. The position offers competitive pay, 17 days of paid vacation, 10 paid holidays, work-life balance, and opportunities to grow.

Requirements

• High school diploma or GED equivalent.
• At least 2 years of relevant work experience.
• Computer literacy and comfort with scheduling systems.
• Strong organizational skills and attention to detail.
• Strong communication abilities.
• Energy, drive, and passion for achieving goals.
• Problem-solving ability and a people-first approach.
• Flexibility to adapt to changing situations.
• Compassion and a genuine desire to serve.

Nice To Haves

• Scheduling, medical, or phone experience.
• Ambition to grow a career and understand the big picture.

Responsibilities

• Pair caregivers with clients based on health needs, personality fit, skill level, and preferences.
• Serve as a liaison among clients, families, and field staff, building trust and facilitating communication.
• Maintain accurate, up-to-date schedules and anticipate or resolve scheduling conflicts.
• Respond to emergencies and last-minute changes with solutions that support clients and caregivers.
• Monitor field staff activity, attendance, and reliability, and provide feedback.
• Coordinate different shifts and care needs with a calm, client-first approach.
• Collaborate with branch teammates to support a positive and productive office environment.
• Welcome new clients, guide them through onboarding, and answer their questions.
• Use scheduling software and digital tools to maintain records, track caregiver availability, and support compliance with company standards.
• Provide flexible, cross-trained support, including answering client questions, covering shift gaps, and assisting teammates.

Benefits

• Competitive pay.
• 17 days of paid vacation.
• 10 paid holidays.
• Work-life balance.
• Opportunities for career growth.
• Supportive, collaborative team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED