Care Coordinator

Carlyle House, Inc.•Kettering, OH

About The Position

The Care Coordinator manages, develops, and oversees Care Advocate personnel and the quality of care services at The Carlyle House. The role includes policy oversight, organizational planning, direction of care delivery, development and monitoring of care standards, and oversight of technologies and activities in the Renaissance Neighborhood. The Care Coordinator works with the Health Care Director and Resident Events Director to coordinate resident care and memory care programming. The position requires good physical and mental health and the ability to move continuously during work hours. Duties may include lifting, carrying, walking, sitting, pushing, and pulling, including lifting or carrying up to 50 pounds. The schedule is flexible, and the Care Coordinator may need to work on the floor when a shift cannot be covered.

Requirements

  • Good physical and mental health.
  • Ability to move continuously during work hours and to lift and/or carry up to 50 pounds.
  • Ability to lift, carry, walk, sit, push, and pull.
  • Ability to work a flexible schedule.

Responsibilities

  • Manage, develop, and review the overall quality of care services provided by The Carlyle House, conducting daily rounds with nurse aides and initiating corrective action as needed.
  • Direct resident care according to care plans and report observations of medical changes in residents’ conditions to the Nursing Department.
  • Conduct monthly and as-needed staff meetings across shifts to plan, coordinate, and implement direct-care policies and procedures.
  • Communicate clear, concise information to nurse aides.
  • Work with the Health Care Director to review accident and incident reports involving nurse aides and residents for completeness, accuracy, signatures, and appropriate interventions.
  • Assist with investigations into allegations of abuse, neglect, or misappropriation of resident property, and take disciplinary action as appropriate.
  • Maintain current position-control records and master schedules.
  • Complete performance appraisals by their due dates and ensure Care Advocate appraisals are submitted to the Health Care Director and Executive Director on time.
  • Update Paycor Payroll for employee status changes and monitor nurse aides’ hours worked.
  • Supervise Care Advocate staff during regular shifts and meetings, and conduct daily rounds to ensure residents’ activities of daily living are met.
  • Communicate changes in residents’ conditions or care needs.
  • Hold monthly Care Advocate meetings to discuss updates, activities of daily living, and memory care training.
  • Ensure staff awareness of state and federal regulations, including OSHA.
  • Administer corrective action and ensure appropriate follow-up.
  • Develop Care Advocate schedules and ensure shifts are adequately staffed to care for residents.
  • Work on the floor when a shift cannot be covered.
  • Update and review nurse aide forms for regulatory compliance and review care notes weekly.
  • Work with the Health Care Director to ensure care plans are current, accurate, and followed.
  • Train and develop Care Advocates in using Point of Care in Eldermark.
  • Develop and implement aromatherapy and sensory-motor stimulation skills in the Renaissance Neighborhood.
  • Work with the Resident Events Director to develop, oversee, and personally conduct memory care programming for the Renaissance Neighborhood.
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