Care Coordinator
About The Position
The Care Coordinator assesses clients’ needs and strengths, develops treatment goals and objectives with clients, evaluates progress, advocates for clients, and links or refers them to community resources. The role provides supportive individual and/or group counseling and crisis assistance or intervention. The Care Coordinator convenes treatment teams and serves as the agency’s primary contact for assigned clients, coordinating with external services to support the availability, continuity, flexibility, and integration of needed resources and services. The position includes weekly face-to-face treatment plan review meetings with assigned clients, using electronic conferencing tools when in-person meetings are not possible. The Care Coordinator maintains current treatment plans, facilitates interdisciplinary team meetings, coordinates services, and completes timely and accurate electronic medical record documentation in accordance with applicable agency and licensing requirements. The role also reviews records from other programs or providers to support coordinated care, follows client-choice and least-restrictive-alternative principles when providing crisis services, attends required training, and performs other assigned duties.
Requirements
- Bachelor of Arts or Bachelor of Science degree in a human service field.
- Six months to one year of experience with the substance use disorder population.
- Six months to one year of experience with the mental health population.
- Ability to perform the essential duties.
- Ability to comply with Valley’s policies and procedures, client rights, and safety procedures.
- Ability to read, write, understand, and speak English.
- Valid driver’s license.
- Ability to obtain and maintain CPR/First Aid certifications.
Nice To Haves
- LSW or eligibility for TLSW.
- Six months of experience as a Service or Care Coordinator.
- One year or more of experience with the substance abuse and mental health population.
Responsibilities
- Assess clients’ needs and evaluate progress toward treatment goals.
- Meet face-to-face with assigned clients for weekly treatment plan reviews; use electronic conferencing technology when in-person meetings are not possible.
- Keep treatment plans and reviews current for the assigned caseload.
- Initiate, coordinate, and facilitate interdisciplinary treatment team meetings.
- Communicate clearly with clients and other professionals.
- Link or refer clients to resources and services that meet their individual needs.
- Provide crisis services, intervention, or assistance while considering client choice and least restrictive alternatives.
- Provide supportive individual and/or group counseling to clients on the caseload and in other agency areas.
- Complete and submit accurate, timely electronic medical record documentation, including progress notes and master treatment plans.
- Review clients’ electronic medical records and documentation from other programs or service providers to ensure coordination of services.
- Work with other Care Coordinators and/or Case Managers as needed.
- Adhere to Valley’s standards of conduct, compliance requirements, policies, procedures, client rights, and safety procedures.
- Serve on committees as assigned.
- Attend required trainings and in-services.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
