Care Coordinator /Case Manager / Waiver Services (ISP & Compliance)
About The Position
Beyond Disabilities is seeking a detail-oriented Care Coordinator to support its waiver services program. This role is responsible for coordinating Individual Service Plans (ISPs), ensuring documentation compliance, and serving as a key liaison between families, Support Coordinators, and Direct Support Professionals. This position combines administrative coordination, compliance oversight, and field engagement. The team is committed to ensuring individuals receive high-quality, compliant services that support independence and well-being. The Care Coordinator plays a key role in maintaining the structure and coordination that makes this possible.
Requirements
- Experience in developmental disability services, waiver services, or case management
- Knowledge of Individual Service Plans (ISPs) and documentation requirements
- Experience with WAMS, Therap, or similar documentation systems
- QMHP, QDDP or QIDP Certified
- Strong organizational and communication skills
- Ability to manage multiple cases and deadlines
- Commitment to confidentiality and professional standards
Nice To Haves
- Bachelor's degree in health/human services preferred
Responsibilities
- Coordinate Individual Service Plan (ISP) meetings with Support Coordinators and families
- Ensure ISP Parts I–V are accurate and certified for each individual served
- Complete and manage ISAR submissions in WAMS
- Address pended or rejected authorizations and follow up with Support Coordinators
- Conduct case reviews to ensure compliance with service plans
- Review ISP documentation in WAMS and Therap systems
- Verify quarterly reports for accuracy and compliance before final approval
- Monitor documentation to ensure alignment with DMAS and DBHDS regulations
- Provide documentation guidance and training to Direct Support Professionals
- Serve as a primary contact for Support Coordinators and families
- Follow up on service authorizations, discharges, and new referrals
- Maintain clear communication with internal teams and external providers
- Conduct monthly onsite visits for individuals receiving services
- Review individual records for compliance
- Monitor staff documentation and service delivery accuracy
- Support leadership with compliance reports and recommendations
Benefits
- Medical/Dental
- Paid Time Off
- Professional Development Training
- A supportive team environment
- The opportunity to build a career within the company
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
