Care Coordinator - Adults - Ada, OK

Lighthouse Behavioral Wellness Centers•Ada, OK

About The Position

Under immediate to general supervision, the Care Coordinator provides case management, rehabilitation, and wellness services to individuals and groups in various settings. The role advocates for consumers and links them to services following a crisis or hospitalization, with the aim of supporting recovery, stabilization, and engagement in outpatient care. Services may be provided in the community or consumers’ homes, as well as other settings. The Care Coordinator works with consumers to assess needs, identify strengths and goals, develop and support individualized care plans, coordinate care with internal and external providers, address treatment barriers, and monitor progress. The position collaborates with inpatient and outpatient teams and community partners, provides crisis management and stabilization when assigned, and completes agency documentation and required training. The role is supervised by the respective Director of Outpatient Services. This is a full-time position with an 8-hour day shift, Monday through Friday. The position requires regular and predictable attendance and willingness and ability to perform job-related travel. The job posting identifies the location as Ada, Oklahoma.

Requirements

Meet one of the following education and experience pathways: a bachelor’s or master’s degree in Education, Psychology, Social Work, Sociology, Criminal Justice, or a similar behavioral health field approved by ODMHSAS; a current Oklahoma registered nurse license with behavioral health experience; a bachelor’s or master’s degree in any field plus 6 months of behavioral health experience; 60 college credit hours in any field plus 12 months of behavioral health experience; or a high school diploma or equivalent plus 36 months of direct, documented experience working with people living with mental illness and/or substance use issues.
Provide documented proof from previous employers to substantiate behavioral health experience, when applicable.
Hold current certification as a Behavioral Health Case Manager II as described in ODMHSAS Standards and Criteria for Certified Behavioral Health Case Managers 450:50-3-1.
Hold current certification as a Behavioral Health Wellness Coach as described in ODMHSAS Standards and Criteria for Certified Behavioral Health Case Managers 450:50-5-145.
Demonstrate core competencies related to co-occurring disorders, trauma-informed care, and collaborative care.
Have knowledge of social work and/or psychology principles and practices, social and economic problems, family economics and budgeting, human relations, health and welfare resources, social assistance requirements, and psychological terminology.
Know personal wellness principles and be able to collaborate with others to identify strengths and goals within the Eight Dimensions of Wellness.
Be able to work within an integrated inpatient and outpatient team to assess consumer needs, evaluate treatment options, create care plans, address treatment barriers, coordinate care, and monitor progress.
Be willing to provide services in the community or consumers’ homes to promote outpatient engagement and support stabilization after a crisis or hospitalization.
Work effectively and courteously with people from various cultures and backgrounds and exercise sound clinical judgment.
Work cooperatively and effectively with clients, staff, management, and professional and community groups; exercise mature judgment; present ideas clearly and accurately; read and comprehend English; and communicate effectively orally and in writing.
Reliably commute or plan to relocate before starting work; this is preferred.

Nice To Haves

Reliable commuting or plans to relocate before starting work.

Responsibilities

Provide individualized case management, rehabilitation, and wellness services in various settings to individuals, families, and groups to promote emotional or psychological change, alleviate mental disorders, and facilitate recovery.
Provide crisis management and stabilization as assigned.
Monitor and evaluate consumers’ needs and abilities, and help them function more adequately using their strengths and community resources.
Complete agency service documentation thoroughly, accurately, and on time.
Assist clients in adjusting and adapting to their environment, care, and treatment.
Serve as a role model for wellness behaviors and apply coaching principles and processes when collaborating with others.
Refer consumers to community resources, including those for housing, employment, medical care, nutrition education, weight management, the Oklahoma Tobacco Helpline, and other community or wellness-related services.
Develop local community partnerships that improve consumer access to resources supporting individualized Care Plan goals.
Prepare for and actively participate in huddles, Care Planning, and staff meetings.
Meet agency productivity and fiscal responsibility standards and satisfactory performance expectations.
Complete required training and follow-up consultation at hire, annually, and as directed by the Supervisor.
Perform other reasonably related duties as assigned by the immediate supervisor or management.
Perform job-related travel and maintain regular, predictable attendance.