About The Position

The Care Coordinator assists patients in arranging follow-up care with primary care physicians and specialists as needed. The role also assists the case manager with discharge planning activities, including arranging transportation, making referrals, obtaining authorization for services, and delivering patient notices.

Requirements

  • High school diploma or GED.
  • Excellent interpersonal skills and effective verbal and written communication skills in a fast-paced setting.
  • Detail-oriented, above-average organizational skills, and the ability to multitask and prioritize.
  • Knowledge of community and outpatient agencies and resources.
  • Strong personal computer skills, including Outlook, Word, and Excel, and good typing skills (20 wpm).
  • 1–2 years of clerical, secretarial, or customer service experience, or equivalent.

Nice To Haves

  • Associate degree.
  • Experience in a hospital setting.

Responsibilities

  • Assist patients with arranging follow-up care with primary care physicians and specialists.
  • Assist the case manager with discharge planning activities.
  • Arrange transportation.
  • Make referrals.
  • Obtain authorization for services.
  • Deliver patient notices.
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