Behavioral Health CDCA Care Coordinator

The Crossroads Center•Cincinnati, OH

7d•$20 - $25

About The Position

NorthStar Behavioral Health is seeking a compassionate, detail-oriented Care Coordinator to provide case management and clinical support to Ohio residents with substance use disorders and/or psychiatric disabilities. Using evidence-based, person-centered approaches, the Care Coordinator assesses client needs, develops individualized service plans, coordinates care, links clients to community resources, and supports recovery, psychosocial functioning, stability, and community integration. The role includes therapeutic and psychoeducational group facilitation, crisis intervention, verbal de-escalation, coordination with clients and their families, treatment providers, referral sources, community partners, and other organizations, and timely completion of clinical and administrative documentation. The position also involves participation in supervision and multidisciplinary meetings and compliance with applicable ethical, professional, regulatory, payer, and agency requirements.

Requirements

High school diploma or GED.
Entry-level experience working with the substance use disorder population.
Current Ohio Chemical Dependency Counselor Assistant (CDCA) credential; preliminary CDCA is acceptable.
Eligible to provide services and maintain active status with Ohio Medicaid and applicable third-party and billing entities.
Valid Ohio driver's license and insurance.
Ability to pass a background check and drug screen.
Tuberculosis skin test and influenza vaccination within the past year.
Ability to work 8:30 a.m. to 5:00 p.m., Monday through Friday.

Nice To Haves

Associate degree preferred.

Responsibilities

Provide clinical therapeutic interventions and case management services to adults with substance use disorders and/or psychiatric disabilities.
Use evidence-based, person-centered approaches to assess needs, develop individualized service plans, coordinate care, facilitate access to community resources, and support recovery and stability.
Complete case management needs assessments within 24 hours of admission, evaluating client needs, functioning, support systems, living environment, financial stability, physical health, and self-care abilities.
Deliver care coordination, case management, treatment planning, documentation, resource linkage, advocacy, and collaboration with multidisciplinary providers.
Use assessment findings to inform service plans, coordinate interventions, facilitate resource access, and support clients' recovery, treatment, and community integration goals.
Facilitate therapeutic, psychoeducational, and social skills groups using evidence-based treatment modalities.
Provide crisis intervention and verbal de-escalation to individuals experiencing behavioral health, psychiatric, or substance use-related crises.
Provide direct and indirect therapeutic care coordination and clinical support services for at least 55% of scheduled work time.
Complete required clinical, case management, and administrative documentation within 48 hours of service delivery in accordance with agency policy, regulatory requirements, and payer standards.
Attend and actively participate in weekly clinical supervision, multidisciplinary treatment team meetings, staff meetings, and other required organizational meetings.
Collaborate with referral sources, healthcare providers, community partners, managed care organizations, and external vendors to facilitate admissions, continuity of care, and client services.
Collaborate with referral sources, healthcare providers, community partners, managed care organizations, clients, and client families to facilitate discharges and aftercare services.
Communicate professionally and effectively through written, verbal, and electronic communication.
Adhere to ethical standards, professional best practices, licensing board requirements, accreditation standards, agency policies, and applicable federal, state, and local regulations.
Perform other duties and responsibilities as assigned by leadership.

Benefits

Competitive salary and benefits package.
Health, dental, employer-paid vision, life, and long-term disability coverage; employees are eligible the first day of the month after hire.
Up to three weeks of paid time off each year.
403(b) retirement plan.
Student loan forgiveness eligibility through the Public Service Loan Forgiveness program.
Professional development, continuing education units, and learning access via Relias.
Supportive work environment.
Purpose-driven work.
Employee Assistance Program.
Employee Discount Program for travel, retail, and other services.