Care Coordinator LSW - Behavioral Health
About The Position
The Care Coordinator provides professional services to patients in the Behavioral Health department to address identified psychosocial, emotional, financial, and environmental needs. The role includes psychosocial assessments, supportive counseling, setting-appropriate crisis intervention, financial resource information, environmental enhancements, advance directive planning, and referrals to community agencies. The coordinator delivers services within department grant-funded programs, including participants in the county’s Assisted Outpatient Treatment (AOT) Program. Working with an interdisciplinary team, the coordinator identifies and implements individual- and system-level interventions and provides expertise to high-risk clients.
Requirements
- Master’s or bachelor’s degree in Social Work.
- Licensed Social Worker (LSW) through the Illinois Department of Financial and Professional Regulation (IDFPR) within one year.
- Two years of experience in case management services.
- Ability to problem-solve and develop solutions for patients and their families.
- Strong knowledge of available community resources and awareness of when and how to access additional resources to meet patient needs.
- Strong advocacy skills.
Responsibilities
- Provides social work intervention to patients and families served by the department.
- Finds resources to help patients address transportation, medication access, financial barriers, Social Security or employee-based disability claims, and other barriers to safe and successful treatment.
- Collaborates with the behavioral health team to meet the needs of high-risk populations.
- Helps facilitate care transitions and connections with other specialties when needed.
- Documents patient interactions, significant observations, interventions, and actions in the medical record accurately and promptly.
- Develops and maintains community relationships to support client referrals.
- Consults and collaborates with other professionals involved in patient services.
- Assists patients with applications for assistance programs, including Illinois Medicaid, the Carle Financial Assistance Program, and pharmaceutical assistance programs.
- Attends client-related meetings in or out of the office, including meetings with psychiatric and medical prescribers as necessary.
- Documents and enters data for grant reporting and tracking of services delivered through grant-funded programs.
- Keeps the director or manager informed of problematic cases, especially those involving legal or risk management issues.
- Performs other duties as assigned.
Benefits
- Comprehensive benefits package for team members and providers.
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What This Job Offers
Job Type
Full-time
