Care Coordinator LSW - Behavioral Health

Carle Health•Bloomington, IL

About The Position

The Care Coordinator-Behavioral Health-AOT provides professional services to patients in the Behavioral Health department to address identified psychosocial, emotional, financial, and environmental needs. Services include psychosocial assessments, supportive counseling, emergent crisis intervention appropriate to the setting, financial resource information, environmental enhancements, advance directive planning, and referrals to community agencies. The coordinator delivers services under department grant-funded programs, including the county's Assisted Outpatient Treatment (AOT) Program. Working with an interdisciplinary team, the coordinator identifies and implements interventions at individual and systemic levels and provides expertise to high-risk clients.

Requirements

Master's degree or bachelor's degree in Social Work.
Obtain Licensed Social Worker (LSW) licensure through the Illinois Department of Financial and Professional Regulation (IDFPR) within one year.
Two years of experience in case management services.
Ability to problem-solve and develop solutions for patients and their families.
Strong knowledge of available community resources and awareness of when and how to access additional resources to meet patient needs.
Strong advocacy skills.

Responsibilities

Provide social work intervention to patients and families served by the department.
Find resources to help patients address transportation, medication access, financial barriers, Social Security or employee-based disability claims, and other barriers to safe and successful treatment.
Collaborate with the behavioral health team to meet the needs of high-risk populations.
Help facilitate care transitions and coordination with other specialties when needed.
Document patient interactions, significant observations, interventions, and actions in the medical record appropriately and promptly.
Develop and maintain community relationships to support client referrals.
Consult and collaborate with other professionals involved in patient services.
Help patients complete applications for assistance programs, including Illinois Medicaid, the Carle Financial Assistance Program, and pharmaceutical assistance programs.
Attend client-related meetings in or out of the office, including meetings with psychiatric and medical prescribers as necessary.
Document and enter data for grant reporting and tracking services delivered through grant-funded programs.
Keep the director or manager informed of problematic cases, especially those involving legal or risk-management issues.
Perform other duties as assigned.