Care Coordinator-Kaufman Livingroom

NORTH TEXAS BEHAVIORAL HEALTH AUTHORITY•Kaufman, TX

2d•$46,000 - $50,000•Hybrid

About The Position

North Texas Behavioral Health Authority (NTBHA) is responsible for developing a collaborative system of care for children, adolescents, and adults with severe mental illness and other serious emotional disturbances, as well as those experiencing a substance use disorder. This position's actions and work must align with NTBHA values and goals, regulations, policies, and procedures, and meet all documentation standards and regulatory requirements. The Care Coordinator at the Kaufman Livingroom provides timely intervention in the least restrictive level of care; that is comprehensive, trauma-informed, person-centered, recovery and resilience–oriented efforts, to help people in crisis gain recovery and stability in the community. Their role will primarily serve Kaufman County and requires excellent organizational and clinical skills to provide continuity of care and crisis response solutions through intersystem and interdepartmental functions, and processes through the NTBHA Utilization Management Department and community stakeholders. The Care Coordinator provides alternatives to arrest, emergency department utilization and inpatient psychiatric care. Disposition planning consists of performing complex services that includes screenings and assessments, crisis follow up and transitional services that effectively connect individuals with mental illness and/or a co-occurring disorder to other services preventing re-emerging crisis, while eliminating barriers to treatment. The Care Coordinator actively participates in staffing's to determine best treatment options, collaborate and work effectively with internal departments, law enforcement, state and local hospitals, and community agencies and organizations. This position will provide skills training and case management targeting identified individual risks and needs relative to reducing recidivism, hospitalization and/or homelessness.

Requirements

Bachelor’s degree in psychology, social work, or a related behavioral health field.
One or more years of experience with direct care of persons with serious mental illness and/or substance use disorders.
Experience participating as a member of a treatment team that develops and monitors treatment plans for persons with chronic & serious mental illness.
Current knowledge of local community resources, providers, and social support for homeless and indigent populations within the NTBHA service area.
Possess and maintain a valid driver’s license.
Pass and maintain a clear background record as required for healthcare organization under state and federal contracts.
Must be able to work on and have knowledge of a PC (personal computer).
Advanced Microsoft Office Suite skills - Outlook, Word, Excel, PowerPoint, etc., with an ability to become familiar with company-specific programs and software.

Nice To Haves

A master’s degree is preferred.
Preference given to experience in psychiatric crisis service settings.
Understanding of and experience with HHSC programming and systems preferred, including Texas Resilience and Recovery, CMBHS, and CARE.

Responsibilities

Provides timely intervention in the least restrictive level of care.
Provides comprehensive, trauma-informed, person-centered, recovery and resilience–oriented efforts to help people in crisis gain recovery and stability in the community.
Provides continuity of care and crisis response solutions through intersystem and interdepartmental functions, and processes through the NTBHA Utilization Management Department and community stakeholders.
Provides alternatives to arrest, emergency department utilization and inpatient psychiatric care.
Performs complex services including screenings and assessments, crisis follow up and transitional services that effectively connect individuals with mental illness and/or a co-occurring disorder to other services preventing re-emerging crisis, while eliminating barriers to treatment.
Actively participates in staffing's to determine best treatment options.
Collaborates and works effectively with internal departments, law enforcement, state and local hospitals, and community agencies and organizations.
Provides skills training and case management targeting identified individual risks and needs relative to reducing recidivism, hospitalization and/or homelessness.
Work autonomously to make decisions consistent with applicable rules, regulations, policies and procedures.
Create, analyze, prepare, and maintain records, files, documents, reports, and correspondence.
Recognize problems and identify and facilitate solutions.
Communicate effectively and use effective interpersonal skills to communicate ideas and complex concepts with individuals from diverse cultural and socio-economic backgrounds through oral and written communication.
Constructively and efficiently work with other professionals and staff, community representatives, persons with disabilities, and family members.
Foster strong, positive, and effective working relationships with inter-agency and intra-agency team members, encouraging and supporting interaction among various team members across organizational lines.
Respect diverse views and approaches, and contribute in maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
Provide trauma-informed, resilience-oriented care with cultural humility.