Care Coordinator - Care Integration (Temporary)

Central California Alliance for Health•Mariposa County, California, CA

1d•$25 - $34•Hybrid

About The Position

This is a temporary, full-time (40 hours/week) position with an estimated assignment length from August 2026 through December 2026, subject to business needs. While working for the Alliance, the employee will be employed through a temporary employment agency. The role supports the Care Integration team in coordinating care and facilitating access to Enhanced Care Management (ECM), Community Supports (CS), Dual Eligible Special Needs Plan (D-SNP), and other health care and social service activities for Alliance members. It involves collaboration with internal departments, ECM/CS providers, and community agencies to promote efficient care coordination and support members across the care continuum, as well as contributing to the effective operation and improvement of the Care Integration Unit and ECM/CS programs.

Requirements

Knowledge of the principles and practices of managed health care systems
Knowledge of the principles and practices of care coordination
Knowledge of the principles and practices of customer service
Knowledge of Windows-based PC systems and Microsoft Word and Outlook
Ability to quickly learn and understand the workings of the Alliance, particularly the Enhanced Health Services, Utilization Management, and Member Services departments
Ability to understand community program missions, vision, and roles
Ability to quickly learn and competently navigate Microsoft Excel and Alliance computer systems
Ability to interpret, explain, and apply policies, procedures, and guidelines
Ability to clearly, completely, and independently document, summarize, and resolve members' concerns and inquiries, and recognize those issues that require escalation to a higher level
High school diploma or equivalent
Three years of experience related to care coordination in a health care setting which involved interacting with members, patients, and providers in meeting their service needs (an Associate's degree in Health, Social Services, or a related field or current certification as a Medical Assistant may substitute for one year of the required experience); or an equivalent combination of education and experience may be qualifying

Responsibilities

Supports the Care Integration team in coordinating care and facilitating access to Enhanced Care Management (ECM), Community Supports (CS), Dual Eligible Special Needs Plan (D-SNP), and other health care and social service activities for Alliance members
Collaborates with internal departments, ECM/CS providers, and community agencies to promote efficient care coordination and support members across the care continuum
Contributes to the effective operation and improvement of the Care Integration Unit and ECM/CS programs