Care Coordinator - Behavioral Health (Temporary)

Central California Alliance for Health•Santa Cruz, CA

2d•Hybrid

About The Position

This is a temporary position with an estimated assignment length from May 2026 through November 2026, dependent on business needs. While the assignment is with the Alliance, the selected candidate will be an employee of a temporary employment agency. The position assists the Behavioral Health Care Management team with behavioral health care coordination activities for Alliance members and establishes and maintains effective working relationships with provider offices, County departments, community agencies, and internal stakeholders related to member care coordination.

Requirements

Knowledge of the principles and practices of health care systems
Knowledge of the principles and practices of care coordination
Knowledge of the principles and practices of customer service
Knowledge of the diverse needs of the Medi-Cal population
Ability to understand the workings of the Alliance, particularly the Enhanced Health Services, Utilization Management, and Member Services departments
Ability to communicate program mission, vision, and roles
Ability to quickly learn and competently navigate Microsoft Excel and Alliance computer systems
Ability to interpret, explain, and apply policies, procedures, and guidelines
High school diploma or equivalent
Three years of experience related to care coordination in a health care setting which involved interacting with members, patients, and providers in meeting their service needs (an Associate's degree in Health, Social Services, or a related field or current certification as a Medical Assistant may substitute for one year of the required experience); or an equivalent combination of education and experience which would provide the required knowledge, skills and abilities may be qualifying
Applicants must be currently authorized to work in the United States on a full-time, ongoing basis without current or future needs for any type of employer supported or provided sponsorship.

Nice To Haves

Live in, or near, our service counties: Santa Cruz, Monterey, Merced, San Benito, and Mariposa.

Responsibilities

Assists the Behavioral Health Care Management team with providing behavioral health care coordination activities for Alliance members
Establishes and maintains effective working relationships with provider offices, County departments and other community agencies, and internal stakeholders related to care coordination for members