Behavioral Health Care Coordinator

Imagine Pediatrics•Remote, TX

1d•Remote

About The Position

Imagine Pediatrics is a tech-enabled, pediatrician-led medical group focused on reimagining care for children with special healthcare needs. They provide 24/7 virtual and in-home medical, behavioral, and social care, collaborating with families, providers, and health plans to improve access to quality care. The role enhances existing care teams by offering additional support with compassion and creativity, specifically for children with medical complexity. The primary location for this role is remote, with expected schedule requirements of Monday to Friday, 8:00 am - 5:00 pm Eastern and 10:30 am - 7:00 pm Eastern.

Requirements

Masters’ degree with major course work in social work or related field required
Minimum 3-5 years of post-graduate experience in health care social work/Case management in behavioral health Required.
Experience working with pediatric population and family systems required
Proficiency in motivational interviewing practices and/or techniques; goal setting and intervention; assessment of needs
Knowledge of social work including crisis prevention and intervention
Experience with providing telehealth services
Knowledge of MS Office Suite and ability to work in online platforms
Strong knowledge of behavioral health principles and practices
Proficient in trauma-informed care practices
Strong knowledge of mental health common signs and symptoms and able to identify difficulties with coping
Ability to work afternoons and evenings

Nice To Haves

Provisional licenses (LMSW, PLPC, LAMFT) preferred
Bilingual Spanish preferred

Responsibilities

Monitor high-risk pediatric patients (up to 19 years old), including those recently discharged from the hospital, ensuring appropriate follow-up and assistance with meeting resource needs (food, housing, etc).
Conduct comprehensive assessments to address behavioral, social, emotional, and systemic needs of patients and families; provide referrals based on identified needs; and ensure caregivers and patients receive prompt, coordinated communication.
Perform daily tracking of family needs, continuously evaluate the effectiveness of the patient/family care map, and modify plans based on evolving needs and goal progression.
Maintain timely, accurate clinical documentation for each family; utilize Athena and other internal systems to close patient visits and charts within required timeframes.
Provide interventions aligned with the social, emotional, and physical needs of patients and caregivers, including de-escalation of mental health crises, behavioral issues, and family conflict; escalate high-risk patients through appropriate pathways.
Facilitate case management requiring clinical expertise across various systems, helping patients and families navigate the complexities of mental health diagnoses.
Research and resource validated external services to meet behavioral and social needs, including social services agencies and behavioral health specialists.
Provide psychoeducation on mental health diagnoses, treatment progression, the importance of treatment adherence, and related topics as appropriate.
Collaborate regularly with external care team members, including school systems, specialists, and respective state department of child welfare as needed.
Participate in scheduled interdisciplinary team consultations to monitor patient progress.
Represent Imagine Pediatrics professionally to patients, families, providers, and the broader community.
Perform other duties and responsibilities as assigned by manager.

Benefits

Base salary range of $70,000 - $77,000
Annual bonus incentive
Competitive company benefits package
Eligibility to participate in an employee equity purchase program (as applicable)
Competitive medical, dental, and vision insurance
Healthcare and Dependent Care FSA
Company-funded HSA
401(k) with 4% match, vested 100% from day one
Employer-paid short and long-term disability
Life insurance at 1x annual salary
20 days PTO + 10 Company Holidays & 2 Floating Holidays
Paid new parent leave