Care Coordination Assistant (Columbia County)

2610 Columbia County Medical Center • Grovetown, GA

2d • Onsite

About The Position

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Requirements

• Minimum 3 years work experience working with customers/clients and strong clerical background Required
• Strong computer skills and Microsoft office products Required
• Professional, organizational, excellent verbal, and written communication skills a must.
• Ability to interact appropriately with patients from various backgrounds.
• Must be able to build and sustain trust with the physician and the care team.

Nice To Haves

• High School Diploma General or GED General or Accredited Program Nursing-Preferred
• BLS - Basic Life Support Upon Hire Preferred
• BLS-I - Basic Life Support - Instructor Upon Hire Preferred
• LPN licensure/experience preferred Preferred

Responsibilities

• Supports the SW and UM nurse, Complex Care RN with assigned functions to prevent barriers for timely disposition gathers information and coordinates with care coordinator.
• Provides resource information in a timely and efficient manner.
• Collaborates with other members of the health care team to lend support.
• Provides education to patient/family in understanding, letters being delivered and any follow up
• Understands eligibility processes and criteria for both private and public local, state and federal resources.
• Responds to referrals from hospital staff, physician offices, community and family to provide resource information and education.
• Coordinates financial needs assessment for patients in need of assistance for follow-up care throughout the continuum.
• Provides follow-up for patients needing post-discharge assistance.
• Allows for any cultural or religious beliefs in providing service and continuity of care.
• Ensures timely delivery of DME and transportation services by ensuring follow up
• Monitors for compliance of Medicare/Medicaid regulations
• Communicates with appropriate Care Coordinator for UR denials received. Track and tend data for PI
• Allows for any cultural or religious beliefs in providing service and continuity of care.
• Communicate barriers for timely disposition based on needed resources for safe transitions
• Obtains all the appropriate signatures from patients on MOON and IMFM letters
• Support updates in PI tracking tools, White boards, avoidable day modules, etc.
• Completes all initial and ongoing professional competency assessment, required mandatory education, population specific education.
• Performs other duties as assigned
• Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Benefits

• support to do more meaningful work—and enjoy a more rewarding life
• Connect with the most integrated health system in Georgia, and start a future that gives you more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED