Care Coordination Assistant (CCA)
About The Position
The Care Coordination Assistant role is responsible for supporting critical and time sensitive functions of the Clinical Care Coordination team, including but not limited to managing post acute care referrals, direct communication with patients/families, post acute care agencies, and other key stakeholders. The Care Coordination Assistant performs these duties with a high degree of accuracy utilizing critical thinking skills and in compliance with hospital policies, standards of practice, and Federal and State regulations. Employees are accountable for demonstrating a strong commitment to our organizational values of: Compassion, Inclusion, Integrity, Excellence, and Collaboration.
Requirements
- High School Diploma/GED
- Current license/certification as a healthcare professional (Medical Assistant/Certified Nursing Assistant/Emergency Medical Technician) OR Associate (two-year) Degree in Business/Health-Related field
- Medical terminology certificate or ability to demonstrate knowledge of medical terminology
Nice To Haves
- At least 3 years previous experience in health care, care coordination, utilization review, discharge planning or similar healthcare setting
- Bachelor’s degree or BSW
- Experience supporting clinicians in demanding and fast paced patient care environments
Responsibilities
- Managing post acute care referrals
- Direct communication with patients/families
- Direct communication with post acute care agencies
- Direct communication with other key stakeholders
- Performing duties with a high degree of accuracy utilizing critical thinking skills
- Ensuring compliance with hospital policies, standards of practice, and Federal and State regulations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
