Care Coordination and Support: High Fidelity Wraparound (CCSW)

Ada Brand•Chicago Heights, IL

1d•Hybrid

About The Position

Pathways to Success is a highly structured program implemented by HFS for individuals under the age of 21 that are Medicaid eligible and meet specific criteria. This program offers intensive case management and full wraparound services to eligible clients and their families. The Care Coordinators link families to traditional outpatient services as well as Pathways-specific services. The Coordination and Support: High Fidelity Wraparound (CCSW) role is primarily responsible for facilitating the care coordination process for children with mental health diagnoses and their families. This involves leading Child and Family Team Meetings, coordinating with professionals, and assisting the child in achieving their goals. CCSW services are provided to children in Tier 1, with Care Coordinators managing an average caseload of 10 families, never exceeding 12. The CCSW supports families in developing a positive future outlook and utilizing a strength-based empowerment model to enhance the child's functioning at home, school, and in the community.

Requirements

Bachelor’s degree in social work, counseling, rehabilitation counseling, vocational counseling, psychology, pastoral counseling, family therapy, education or related human service field; or in any other field with two years of supervised clinical experience in a mental health setting required.
Experience working with Children/adolescents and families is required.
Excellent communication, organization, presentation and pc/computer skills (including proficiency with Microsoft Office Outlook, Word, Excel and PowerPoint) along with other related software.
Valid Illinois Drivers’ License in good standing and a vehicle are required.
Proof of valid auto insurance.

Nice To Haves

Experience with care coordination is a plus.
Bilingual is preferred.

Responsibilities

Perform outreach & engagement to locate, engage, and educate Pathways youth and their families. Outreach is required 3 times a week for 60 days or until the client is enrolled or they decline Pathways services.
Using a trauma-informed approach and effectively engaging children/youth with significant behavioral health needs and their family/caregivers to resources within the community for their assigned caseload.
Provide intensive care coordination: utilize a strengths-based approach to safety planning, development of family team and family support systems, and wraparound planning for the purpose of maintaining children in their homes, schools, and communities.
Schedule, plan and facilitate Child & Family Team Meetings.
Builds and maintains knowledge of available community resources and helps to link youth and family to needed supports.
Provide regular communication and close collaboration with multiple community partners.
Using a system of care approach, assist families to coordinate services from community resources, placement providers, collateral agencies, the court, and/or other community partners with families, clients, or patients receiving services.
Facilitate the creation of safety and crisis prevention plans.
Collaborate with local MCR agencies (including Ada S. McKinley’s MCR team) when necessary.
Enact Ada S. McKinley Care Coordination Model with each individual and family.
Facilitate the application process and obtain consents for SFSP/FSP for eligible youth and their families.
Provide care coordination services to SFSP/FSP eligible youth and their families.
Helping find services and supports in the person-served community or natural environment.
Prepare detailed documentation of activities including opening and closing electronic records, completing required assessments, creating, and updating Wraparound Plans, ensure access to Outlook calendar and correspondence, etc.
Provide a high-level of customer service and client engagement.
The ability to learn through in-person, virtual, and web-based trainings.
Must be organized, able to meet timelines, manage a case load, and be a self-starter.
Have strong interpersonal skills and the ability to collaborate and partner with families, children/adolescents, and other professionals.
Maintain caseload of 1:12 (based on population).
Performs other related tasks as needed.