Transition Coordination Spt Staff

Humana•Work at Home - Indiana, IN
•$43,000 - $56,200•Remote

About The Position

The Care Coaching Assistant 2 (Transition Coordination Support Staff) employs a variety of strategies and techniques to support a member's wellness state by coordinating services and resources. The Care Coaching Assistant may support multiple responsibilities including Transitions. This role typically focuses decisions on interpretation of area/department policy and methods for completing assignments. Work is performed within defined parameters to identify work expectations and quality standards, but has some latitude over prioritization/timing, and works following standard practices that allow for some opportunity for interpretation/deviation or independent action.

Requirements

  • Less than 3 years of technical experience
  • Must reside in the State of Indiana
  • Proficiency in Microsoft Word, Excel and Outlook
  • Excellent verbal and written communication skills
  • Must Reside in the State of Indiana

Nice To Haves

  • Clerical support background in a healthcare environment
  • Associate or Bachelor's Degree

Responsibilities

  • Contribute to administration of care coordination, for transitions and custodial prevention teams.
  • Provide non-clinical support to the assessment and evaluation of members' needs and requirements. This support helps achieve and/or maintain an optimal wellness state by guiding members/families toward resources appropriate for their care and wellbeing. Additionally, it facilitates interaction with these resources.
  • Perform varied activities and moderately complex administrative/operational/customer support assignments.
  • Perform computations.
  • Typically work on semi-routine assignments.

Benefits

  • medical
  • dental
  • vision benefits
  • 401(k) retirement savings plan
  • time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
  • short-term and long-term disability
  • life insurance
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