Care Center Lead, Neurology
About The Position
The Care Center Lead coordinates activities, assignments, and workflow for an assigned Care Center and provides feedback and effective recommendations to leadership. The role may also perform duties of one or more of the positions it functionally supervises. The position requires understanding Care Center operations, technical competency in the primary job functions, and the ability to work independently, identify problems, and implement resolutions with minimal direction. The role interfaces with managers, clinicians, staff, and customers, maintains records, recognizes inefficient work processes, and prioritizes a fast-paced workload. The employee must learn all Care Center-related claims processing functions and pass a skill assessment for each application. This is a regular, full-time, non-exempt position with an eight-hour day shift, Monday through Friday, totaling 40 hours per week. No weekend work is required. The pay range is $32.28 to $45.19 per hour. Eligible positions include a comprehensive benefits package.
Requirements
- High school diploma or General Education Diploma (GED).
- Four years of recent relevant experience.
- Understanding of Care Center operational functions sufficient to coordinate workflow effectively.
- Technical competency in the area of primary job functions.
- Ability to function independently, identify problems, and implement resolutions with minimal direction and guidance.
- Customer service skills sufficient to interface effectively with managers, clinicians, staff, and customers.
- Organizational skills sufficient to keep records and recognize inefficient work processes.
- Ability to set and prioritize a constant, fast-paced workload.
- Ability to learn all Care Center-related claims processing functions and pass a skill assessment for each application.
Responsibilities
- Coordinate activities, assignments, and workflow for an assigned Care Center.
- Provide feedback and effective recommendations to leadership.
- May perform duties of one or more of the positions functionally supervised.
- Identify problems and implement resolutions with minimal direction and guidance.
- Keep records and recognize inefficient work processes.
- Learn Care Center-related claims processing functions and pass a skill assessment for each application.
Benefits
- Comprehensive benefits package for eligible positions.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
