Care Center Lead, Neurology

Sutter Health•Sacramento, CA

About The Position

The Care Center Lead coordinates activities, assignments, and workflow for an assigned Care Center and provides feedback and effective recommendations to leadership. The role may also perform duties of one or more positions it functionally supervises. The position requires understanding Care Center operations, independently identifying and resolving problems with minimal guidance, and coordinating a fast-paced workload. The employee may handle hazardous or potentially hazardous drugs as part of work, in accordance with USP 800 guidelines.

Requirements

High school diploma or General Education Diploma (GED).
Four years of recent relevant experience.
Understanding of Care Center operational functions sufficient to coordinate workflow effectively.
Technical competency in the primary job functions outlined in the Principal Accountabilities section.
Ability to work independently, identify problems, and implement resolutions with minimal direction and guidance.
Customer service skills sufficient to interface effectively with managers, clinicians, staff, and customers.
Organizational skills sufficient to keep records and recognize inefficient work processes.
Ability to set and prioritize a constant, fast-paced workload.
Ability to learn all Care Center-related claims processing functions and pass a skill assessment for each application.

Responsibilities

Coordinate activities, assignments, and workflow for an assigned Care Center.
Provide feedback and effective recommendations to leadership.
May perform duties of one or more positions functionally supervised.
Learn Care Center-related claims processing functions and pass a skill assessment for each application.