Cardiovascular Territory Account Specialist – San Antonio, TX-Central

Novartis•New Braunfels, TX

21h•$119,700 - $222,300•Remote

About The Position

This field-based and remote role supports key accounts in an assigned territory. The Territory Account Specialist serves as the primary point of contact for accounts and health care providers, developing personalized customer experiences, building relationships, identifying shared priorities, and connecting customers with Novartis resources to improve patient outcomes. The role balances demand generation with strategic account engagement and requires expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. The role is based in the San Antonio, Texas central territory. Applicants must live within the territory or within a reasonable daily commuting distance of 50 miles from its border; relocation support and visa sponsorship are not offered. The position requires travel of 60–80% across a broad geography and driving and/or flying within the territory. Driving is an essential function, requiring a fully valid and unrestricted driver’s license. The position may be filled at a level commensurate with experience.

Requirements

Bachelor’s degree from a four-year college or university.
Experience within the last five years in pharmaceutical, biotech, healthcare, or a similarly structured industry with large, geographically dispersed sales teams; candidates from other complex sales environments may also qualify.
Consistent high-performance record and experience navigating and successfully selling to large accounts and key customers.
Self-starter with analytical abilities to find, prioritize, and apply relevant information to solve key customer problems.
Demonstrated ethical leadership and ability to promote ethical behavior and compliance with company policies and laws.
Must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% over a broad geography and to drive and/or fly within the territory.
Fully valid and unrestricted driver’s license; driving is an essential function of the role.
Territory Account Specialist level: 2+ years of relevant experience within the last five years in a listed industry or a sales role of similar complexity.
Senior Territory Account Specialist level: 5+ years of relevant experience within the last five years in a listed industry or a sales role of similar complexity.
Executive Territory Account Specialist level: 10+ years of relevant experience within the last five years in a listed industry or a sales role of similar complexity.
For Territory Account Specialist, Senior Territory Account Specialist, and Executive Territory Account Specialist levels: ability to collaborate and work cross-functionally in a matrix environment and communicate clinical product information.
For Associate Territory Account Specialist level: recently separated from the U.S. military with 4+ years of leadership service, or limited prior sales experience; demonstrate collaboration, cross-functional communication, and ability to communicate product information.

Nice To Haves

Experience across therapeutic groups, disease states, account management strategy, and new product launches.
Broad understanding of patient services, market access, buy-and-bill, specialty pharmacy, reimbursement, and/or medical calling on HCPs for sophisticated products or reimbursement pathways.
For Associate Territory Account Specialist candidates: experience in the two-year Novartis Sales Internship Program.
For Associate Territory Account Specialist candidates: demonstrated leadership in student sports, fraternities, clubs, activities, or other extracurricular activities.

Responsibilities

Navigate and resolve account challenges with effective, tailored solutions that meet customer needs.
Build a strategic territory plan aligned with shared priorities, using insights and tactics to drive product demand and support better patient outcomes.
Proactively partner with territory teammates, field teams, and home-office colleagues to address customer needs and provide access support.
Apply knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges.
Use territory data and market trends to uncover local insights, support pull-through efforts, and lead customer engagements virtually or in person.
Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
Deliver real-time access support and work with Patient Specialty Services (PSS) to provide a seamless customer experience.
Use digital tools and omni-channel strategies to personalize outreach and engage customers through virtual and face-to-face channels.