Cardiac Rhythm Management Associate Clinical Specialist - Columbia, SC

Medtronic•Columbia, SC
•$70,000 - $79,000•Onsite

About The Position

Provide technical, educational, operational, and sales support to help the district meet Cardiac Rhythm Management (CRM) sales and customer service objectives. The role supports the Columbia, South Carolina territory. Candidates must reside within the assigned area and travel regularly to customer accounts. Clinical Specialists must be available for urgent customer needs, including weekend, holiday, and occasional after-hours coverage as business needs require. A valid driver's license, active auto insurance, and a driving record that meets company standards are required. The CRM portfolio includes pacing, defibrillation, and remote monitoring therapies. This role supports customers and clinical outcomes by helping clinicians use CRM products and solutions, maintaining technical expertise, and collaborating with sales leadership and field partners. Extensive travel within the territory is required, including frequent independent driving approximately 80% of the time. The work includes physical demands such as frequent two-handed lifting of up to 40 pounds; sitting, standing, and walking for 8 or more hours per day; and regular bending, stooping, squatting, and maintaining balance. Clinical work may involve exposure to eye protection requirements, infectious disease, and radiation, and wearing 7–9 pounds of lead for extended periods. The employee also uses computers and mobile devices and must maintain vision capabilities necessary to support patient care and field responsibilities.

Requirements

  • High school diploma and at least 4 years of work experience in healthcare, field sales, or work utilizing complex mathematics, mechanical concepts, science, or computing; or an associate's degree and at least 2 years of such work experience; or a bachelor's degree.
  • Reside within the assigned Columbia, South Carolina territory.
  • Valid driver's license, active auto insurance, and a driving record that meets company standards.
  • Availability to support urgent customer needs, including weekend, holiday, and occasional after-hours coverage as business needs require.
  • Ability to travel extensively within the territory and drive independently frequently, approximately 80% of the time.
  • Ability to perform the stated physical demands, including frequent two-handed lifting up to 40 pounds, extended periods of sitting, standing, and walking, and regular bending, stooping, squatting, and maintaining balance.
  • Ability to work in clinical environments with exposure to eye protection requirements, infectious disease, and radiation, and wear 7–9 pounds of lead for extended periods.
  • For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Nice To Haves

  • B.A. or B.S. degree in nursing, life sciences, or biomedical engineering.

Responsibilities

  • Provide technical support for CRM devices and therapies, including performing system checks and interrogations, supporting implants, troubleshooting issues, and applying knowledge gained through comprehensive CRM field training.
  • Coordinate operational support by ensuring accurate patient documentation, managing inventory and equipment resources, maintaining programmer software, and assisting with daily coverage logistics.
  • Educate physicians, hospital staff, office personnel, and field team members on CRM products, therapies, and solutions.
  • Support onboarding and development of new Clinical Specialists and Sales Representatives.
  • Collaborate with sales leadership and field partners to understand customer needs, market dynamics, and the value of Medtronic CRM products and solutions.
  • Identify customer opportunities, support purchase order activities, monitor competitive trends, and provide actionable feedback to help achieve sales objectives.
  • Stay current on new CRM products, therapies, solutions, and patient management offerings.
  • Travel extensively within the assigned territory to support customer clinics, hospitals, and business meetings, including frequent independent driving.
  • Perform the physical and clinical-environment duties described for the position.
  • Perform other duties as assigned.

Benefits

  • Competitive salary and flexible benefits package.
  • Sales Incentive Plan providing the opportunity to earn incentive compensation for achieving or exceeding goals.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account.
  • Healthcare Flexible Spending Account.
  • Life insurance.
  • Long-term disability leave.
  • Dependent daycare spending account.
  • Tuition assistance or reimbursement.
  • Simple Steps global well-being program.
  • Incentive plans.
  • 401(k) plan with employer contribution and match.
  • Short-term disability.
  • Paid time off.
  • Paid holidays.
  • Employee Stock Purchase Plan.
  • Employee Assistance Program.
  • Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
  • Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.
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