Associate Clinical Specialist, Cardiac Rhythm Management - Charlotte, NC

Abbott•Charlotte, NC
•$55,300 - $110,700•Remote

About The Position

The Associate Clinical Specialist is a field-based role in Abbott’s Cardiac Rhythm Management (CRM) division, based in Charlotte, North Carolina. The position provides engineering, sales, educational, and technical support related to CRM products, responding to inquiries from physicians, healthcare professionals, patients, and field sales staff. The specialist serves as a clinical interface between the medical community and the business, builds customer relationships, and provides product expertise. The role also delivers training and education to healthcare professionals and provides backup support to CRM Sales Representatives.

Requirements

  • Bachelor’s degree in Biomedical Engineering, a related field, or equivalent healthcare experience.
  • A minimum of 0–2 years of related experience or certification from an accredited cardiac training program.
  • Ability to obtain certification in CRM products.
  • Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
  • Familiarity with catheterization laboratory and operating room procedures and protocols.
  • Advanced knowledge of cardiac pacing systems.
  • Ability to apply engineering skills to interpret and solve complex clinical problems.
  • Strong written and verbal communication, interpersonal, presentation, analytical, and organizational skills; ability to meet deadlines.
  • Detail-oriented and able to work independently.
  • Ability to collaborate with engineers, technical specialists, vendors, and customers to achieve goals.
  • Ability to manage multiple assignments efficiently.
  • Extensive personal computer skills, including Microsoft Office or equivalent software for graphics, word processing, databases, and presentation-material authoring.

Responsibilities

  • Act as a clinical interface between the medical community and the business.
  • Build and sustain credible business relationships with customers and share product expertise.
  • Provide engineering, sales, educational, technical, and clinical support in response to field inquiries about CRM products.
  • Maintain command of CRM products and related technical knowledge, trends, and industry participants.
  • Develop, lead, or facilitate training sessions and programs on CRM products for healthcare professionals.
  • Provide backup support to CRM Sales Representatives.

Benefits

  • Potential eligibility for free medical coverage through the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • Retirement savings plan with a high employer contribution.
  • Tuition reimbursement.
  • Freedom 2 Save student debt program.
  • FreeU education benefit providing an affordable and convenient path to a bachelor’s degree.
  • Career development opportunities.
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