About The Position

This field-based position is based in Washington, DC, within Abbott’s Cardiac Rhythm Management division. Under general direction, the CRM Associate Clinical Specialist provides engineering, sales, educational, technical, and clinical support related to cardiac rhythm management products. The role responds to inquiries from physicians, healthcare professionals, patients, and field sales staff, and serves as a clinical interface between the medical community and the business. The position requires product expertise, customer relationship building, and the ability to support training and sales activities. The role is listed as remote and requires travel approximately 20% of the time.

Requirements

  • Bachelor’s degree in Biomedical Engineering, a related field, or equivalent healthcare experience.
  • At least 0–2 years of related experience, or certification from an accredited cardiac training program.
  • Ability to obtain certification in CRM products.
  • Demonstrated knowledge of cardiology, electrophysiology, or cardiac electrophysiology procedures.
  • Familiarity with catheterization laboratory and operating room procedures and protocols.
  • Advanced knowledge of cardiac pacing systems.
  • Ability to apply engineering skills to interpret and solve complex clinical problems.
  • Strong written and verbal communication, interpersonal, presentation, analytical, and organizational skills.
  • Ability to meet deadlines, work independently, and pay close attention to detail.
  • Ability to collaborate with engineers, technical specialists, vendors, and customers to achieve goals.
  • Ability to manage multiple assignments simultaneously and efficiently.
  • Extensive personal computer skills, including Microsoft Office or equivalent software for graphics, word processing, databases, and authoring programs used to develop presentation materials.

Responsibilities

  • Act as a clinical interface between the medical community and the business.
  • Build and sustain credible business relationships with customers and share product expertise.
  • Provide engineering, sales, educational, and clinical support in response to field inquiries.
  • Maintain thorough knowledge of CRM products, related technical information, industry trends, and key players.
  • Develop, lead, or facilitate training sessions and other CRM product programs for healthcare professionals.
  • Provide backup support to CRM Sales Representatives.

Benefits

  • Career development opportunities.
  • Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
  • Retirement savings plan with a high employer contribution.
  • Tuition reimbursement.
  • Freedom 2 Save student debt program.
  • FreeU education benefit, offering an affordable and convenient path to a bachelor’s degree.
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