Card Services Specialist
About The Position
Handles all plastic card functions for Florida Credit Union. Conduct these activities in accordance with Credit Union policies, goals and objectives established by the card services manager by completing the following duties. Supports front line staff by answering questions, investigating situations, correcting errors, creating plastics, completing fraud and dispute claims, and reviewing member and credit union records. Debit, credit and ATM card processing and new/reissue, lost/stolen cards and fraudulent accounts. Ensuring compliance with credit/debit card rules and regulations. Performing file maintenance and account changes as needed. Acting as liaison between credit union and card processor and branches. Responsible for keeping management informed of cardholder statistics on a monthly basis.
Requirements
- High school diploma or GED.
- One to three years’ related experience and/or training.
- Any equivalent combination of education and experience in a business/financial environment.
- Driver’s License
Responsibilities
- Supports front line staff by answering questions, investigating situations, correcting errors, creating plastics, completing fraud and dispute claims, and reviewing member and credit union records.
- Debit, credit and ATM card processing and new/reissue, lost/stolen cards and fraudulent accounts.
- Ensuring compliance with credit/debit card rules and regulations.
- Performing file maintenance and account changes as needed.
- Acting as liaison between credit union and card processor and branches.
- Responsible for keeping management informed of cardholder statistics on a monthly basis.
Benefits
- Extensive training offered
- Great benefits
- Career advancement opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
