Card Redemption Strategy - Sr. Product Specialist

Bank of America•Charlotte, NC
•$78,400 - $117,400•Onsite

About The Position

At Bank of America, the Card Redemption Strategy - Sr. Product Specialist gathers market information and performs product analyses for assigned products, manages product profitability, and monitors financial performance. The role supports the development, execution, and tracking of product campaigns by collecting, analyzing, and reporting data. It identifies trends and opportunities to improve card redemption offerings, support client needs, and promote growth and operational excellence. The position also manages risk by implementing and monitoring effective controls with key support partners. The role is based at 1114 Avenue of the Americas in New York, New York. Bank of America describes its workplace approach as in-office, with flexibility based on role responsibilities and business needs. Internal employees currently working from home may apply, but the selected candidate may be required to work onsite. The position is 1st shift and works 40 hours per week.

Requirements

  • Bachelor’s degree or a minimum of one year of relevant experience.
  • Demonstrated strategic planning and product management skills.
  • Strong analytical skills with breadth of view.
  • Negotiation skills.
  • Attention to detail.
  • Collaboration.
  • Oral communication skills.
  • Problem-solving skills.
  • Process management.
  • Business analytics.
  • Continuous improvement.
  • Quality assurance.
  • Written communication skills.
  • Critical thinking.
  • Data governance.
  • Influence.
  • Reporting.
  • Strategic thinking.

Responsibilities

  • Provide information on product trends using knowledge of product functionality, marketplace trends, and the competitive landscape.
  • Identify opportunities to streamline or enhance card redemption option offerings to meet clients’ existing and future needs and support growth and operational excellence.
  • Manage risk by implementing and monitoring effective controls in partnership with key support partners.
  • Gather market information and perform analyses on assigned products.
  • Manage product profitability and monitor financial performance.
  • Assist with developing, executing, and tracking product campaigns by collecting, analyzing, and reporting data.

Benefits

  • Industry-leading benefits.
  • Access to paid time off.
  • Resources and support for employees.
  • Eligible to participate in the annual discretionary plan and receive an annual discretionary award based on individual performance and behaviors, line-of-business or group contributions, and company success.
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