Card Programs & Partnerships Manager-Onsite OKC or Dallas, TX

APMEX•Oklahoma City, OK

2d•Hybrid

About The Position

The Card Programs & Partnerships Manager owns the growth and performance of B.I.G.’s consumer financial products — The Bullion Card portfolio (standard Blue card and the premium Gold Edition card), the OneGold Card, and a growing pipeline of gold-backed banking, lending, and other financial partnerships. This is a hybrid role: part growth manager, part analyst, and part relationship manager. Partnering with our Shared Service Marketing team to drive demand, you will own cardholder growth strategy, the data and reporting that measure portfolio health, and the external partners — issuers, networks, program managers and others — that bring these products to market. You will work as an early adopter of AI, using it to move faster and sharpen decisions across analysis, reporting, and go-to-market. Reporting to the Sr. Director, Card Programs & Partnerships, you will operate as a hands-on individual contributor with broad ownership as we scale a new category for the company.

Requirements

Bachelor’s degree in business, finance, marketing, economics, or a related field, or equivalent experience.
5+ years of experience spanning a mix of growth/marketing, analytics, and partnership or account management, ideally within fintech, payments, cards, or banking is required
Strong working knowledge of how the payments and card issuing ecosystem functions (issuers, processors, program managers, networks) is required.
A track record of growing a product, portfolio, or customer base through data-informed decisions.
Strong analytical skills — comfortable owning KPIs, building models, and turning data into recommendations.
Fluency with AI tools — you actively use generative AI to raise the speed and quality of your work, and you are eager to pioneer new AI-enabled workflows for the portfolio.
Experience managing external vendors or partners and coordinating cross-functional stakeholders.
Excellent communication skills; able to move fluidly between a spreadsheet, a partner call, and a leadership update.
Entrepreneurial, self-directed, and comfortable with ambiguity in a new and growing business line.
Advanced data management in Microsoft Excel is required
AI and LLM tools for analysis, content, and workflow automation (e.g., ChatGPT, Claude, Microsoft Copilot)
Business intelligence and reporting tools (Power BI, Tableau, or Looker Studio)
Card and payments metrics (interchange, activation, attrition, LTV/CAC)
CRM and lifecycle marketing platforms (email/SMS, marketing automation)
Web and product analytics (Google Analytics 4 or similar)
Agile project management and workflow software (JIRA, Trello, Asana, etc.)

Nice To Haves

Existing relationships with banks, card issuers and networks are a significant plus.
SQL or comfort querying data directly a plus
Direct experience with card programs, co-brand or embedded finance, or issuer/network relationships
Background in lending, banking, or other regulated consumer financial products
Familiarity with precious metals, commodities, or alternative assets
Experience launching a new financial product or business line from the ground up
Exposure to compliance and regulatory considerations in consumer finance

Responsibilities

Own the growth strategy and priorities for The Bullion Card portfolio (standard Blue card and the premium Gold Edition card) and the OneGold Card, partnering with Shared Service Marketing to drive acquisition, activation, and engagement and to grow active cards and cardholder spend.
Brief and collaborate with Shared Service Marketing (performance, creative, content, and lifecycle) to build and execute the card marketing calendar — offers, rewards promotions, and lifecycle campaigns — including cross-sell into the broader B.I.G. customer base.
Use AI tools to draft, personalize, and test offers and lifecycle content more quickly, in partnership with Shared Service Marketing.
Partner with product, finance, and Shared Service Marketing to launch new card features, tiers, and financial products.
Identify, size, and prioritize expansion opportunities into gold-backed banking, lending, and adjacent financial services.
Own the KPIs and reporting for the card portfolio — new accounts, activation rate, active cards, spend, interchange, retention/attrition, and program-level P&L contribution.
Build models and dashboards that track unit economics (acquisition cost, lifetime value, reward liability) to inform pricing, offer, and investment decisions.
Leverage AI and analytics copilots to accelerate data preparation, analysis, and competitive research, and build repeatable, AI-enabled workflows the team can reuse.
Translate data into clear, actionable recommendations for leadership, and monitor competitive card and fintech offerings to adjust plans.
Support forecasting and budgeting for the portfolio and its growth initiatives.
Manage day-to-day relationships with card issuers, networks, program managers, and financial partners; provide clear direction and hold them accountable to results.
Serve as the internal point of contact coordinating legal, compliance, finance, product, and marketing stakeholders on partner programs.
Source, evaluate, and help structure new partnerships that expand the product roadmap (banking, lending, rewards, co-brand).
Support contract, pricing, and program-term negotiations alongside the Sr. Director.