Manager, Project Management - Card Partnerships
About The Position
As a Manager, Project Manager at Capital One in the Partnerships Tech and Operations team, you will drive strategy and execute on high priority projects for the company. You will be responsible for engaging with leaders across U.S. Card and supporting Lines of Business, as well as leaders from our external partners, to develop, drive, and deliver both technical and operational intent while maintaining the highest levels of well-managed excellence. This is a highly collaborative role spanning project, process, and relationship management. You will take on important and exciting responsibility from day one, working with smart and passionate people to deliver results that have a direct impact on the company’s bottom line.
Requirements
- Bachelor’s Degree or Military experience
- At least 4 Years of Project Management experience
- At least 1 Year of People Management experience
- At least 1 year of Relationship Management experience
Nice To Haves
- Masters Degree or MBA
- 5+ years of Project Management experience
- 2+ years of People Management experience
- 2+ years of Relationship Management experience
- PMP, Lean, Agile or Six Sigma certification
- Strong communication, problem solving and collaboration skills
Responsibilities
- Champion the client perspective internally and Capital One externally by building trusted, deep relationships with key stakeholders at all levels to manage, inform and influence outcomes.
- Partner cross-functionally to provide strategic and tactical thought partnership that accelerates project and program efforts.
- Influence senior leadership decisions and discussions through compelling presentations and strategic communications.
- Collaborate with stakeholders to prioritize high-value initiatives and ensure flawless execution.
- Lead and manage moderate to large complex projects and programs by designing project plans and adapting to changing requirements.
- Manage multiple tasks concurrently in a fast-paced environment while balancing scope, resources, and timelines to deliver projects on time.
- Combine a strategic, big-picture mindset with high attention to detail to execute flawlessly and properly document work to mitigate risk with a high level of personal accountability and autonomy.
- Drive integrated, holistic problem-solving across technical, operational, process, and partner-facing domains to untangle complex dependencies, define ambiguous white space, and deliver seamless end-to-end solutions.
- Review processes and intent end-to-end through the eye of the business, customers, and key stakeholders to deliver well-managed products flawlessly.
- Deliver our well-managed agenda with an eye toward continual process improvement, driving horizontal scale, optimization, and automation opportunities.
- Proactively share learnings across the team and develop data-driven solutions to optimize customer experience.
- Provide integrated and consistent operations support and well-managed oversight across the Card Partnerships business.
- Exhibit platform and tech fluency to contribute to technical conversations across internal and external stakeholders.
- Utilize technology to problem solve, generate solutions and insights, ensuring technical specifications and end-to-end solutions are grounded in accurate analysis.
Benefits
- performance based incentive compensation
- cash bonus(es)
- long term incentives (LTI)
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
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What This Job Offers
Job Type
Full-time
Career Level
Manager
