Card & Dice Dealer Fulltime Swing Shift

Century Casinos Inc•Sparks, NV

About The Position

Deal blackjack, craps, roulette, and other table games in accordance with established departmental policies and procedures. The dealer is expected to provide professional guest service, follow company and regulatory requirements, maintain game security and a safe environment, and communicate effectively with guests and Nugget team members. The role requires regular predictable attendance and may involve overtime depending on business levels.

Requirements

Minimum age of 21.
High school diploma or equivalent.
Ability to communicate effectively in spoken and written English.
At least 1 year of casino dealing experience, with proficiency in two or more games.
Employee Gaming registration required.
Ability to walk, stand, or sit for extended periods.
Ability to lift and move products weighing up to 50 lbs.
Fine finger manipulation.
Ability to stand in one place for extended periods and perform repetitive arm and hand movements during an 8-hour shift.
Physical mobility and dexterity to reach across the assigned table, bend, and distribute or pick up cards, tokens, and cash.

Responsibilities

Deal assigned games in accordance with current Table Games policies and procedures.
Maintain a positive, professional, and congenial attitude with guests and Nugget team members.
Maintain personal appearance and uniform in accordance with company policies.
Follow department break schedules.
Promptly refer customer complaints and game errors to the area supervisor.
Know the property and upcoming events to answer guest inquiries, referring questions to the area supervisor when needed.
Maintain the physical mobility and dexterity required to encompass the assigned table and distribute or pick up cards, tokens, and cash, and operate equipment.
Receive coaching positively and support company goals and direction through words and actions.
Address guest complaints and concerns in a timely and professional manner.
Establish and maintain effective communication with Nugget team members at all levels and with guests.
Recognize team members who go above and beyond using the Nugget’s recognition system, as appropriate.
Follow Nugget policies and procedures and applicable local, state, and federal regulations.
Work safely and maintain a safe environment for team members and guests.
Immediately report unsafe conditions and team member or guest incidents to Security, Management, and the Safety Manager.
Maintain a positive and professional image for the Nugget and encourage others to do the same.
Maintain regular, predictable attendance.
Perform other duties and responsibilities as assigned.