Card and Games Director

Ocean Reef Club•Key Largo, FL

7d•Onsite

About The Position

The Card and Game Director is responsible for overseeing the daily operations of the Card and Game Room to ensure a welcoming, safe, and engaging environment for members and guests. This role includes providing progressive instruction in a variety of card games, scheduling and promotion of events and tournaments, maintaining supplies and equipment, enforcing rules and policies, and fostering a vibrant social atmosphere.

Requirements

ACBL Director certification
Five years of successful Bridge Club Direction
Proficiency in a variety of card games.
Ability to work occasional evenings, weekends, holidays when required.
Must comprehend English to communicate with co-workers and fully understand job assignments.
ACBL Certification
CPR/First Aid (certified or willing to become certified)
Possess a proficiency with computer software (e.g. Microsoft Office, ACBL platforms, Bridgemates, and the like).

Nice To Haves

Five years of Private Club or Hospitality facility experience preferred.

Responsibilities

Supervise daily operations of the Club’s Card and Game Room.
Create a welcoming and engaging environment for both beginners and advanced players alike.
Provide instruction in both group and individual settings, for card games like Bridge, Canasta Mahjongg, as well as a variety of other card games.
Solicit feedback from players with the intent to improve games, drive participation, and create a dynamic card and game program.
Responsible for the advanced scheduling of events, creating a robust and dynamic calendar for each season.
Organize and manage regular game nights, tournaments, and special events (e.g., bridge, poker, mahjong, board games).
Stay current with latest developments in the industry – ensuring rules compliance with affiliate organizations (e.g. ACBL).
Ensure the cleanliness, safety, and proper arrangement of the facility.
Maintain and order supplies such as playing cards, game pieces, score sheets, and refreshments.
Provide excellent customer service and resolve conflicts or disputes among players when necessary.
Develop relationships with Club Members to learn likes, dislikes, and preferences.
Serve on the Card & Game Committee, helping lead meetings, and providing input, listening to feedback, and help guide departmental decision making.
Promote participation in events through OR Press articles, email communication, posters, newsletters, all in close coordination with our Communications Department.
Maintain accurate records of attendance, events, and inventory.
Enforce facility rules, game regulations, and code of conduct.
Coordinate with other departments as needed for event planning, BEO creation, departmental billing, facility maintenance, housekeeping.
Works closely with the Tennis & Games Center Team, to ensure strong communication and updates are provide, to create a seamless Member experience.