Car Wash Team Member

Nouria•Chicopee, MA
•$17 - $20•Onsite

About The Position

Golden Nozzle Car Wash is seeking hard-working, dedicated, customer-focused team members to support daily operations and provide an exceptional customer experience. This role suits individuals who enjoy interacting with customers and working in a fast-paced environment. Team members can develop their skills and pursue career growth within the organization. The position involves customer service, sales and membership support, keeping the facility and equipment clean and operational, helping maintain efficient vehicle flow, following safety procedures, and performing housekeeping and inventory support. Team members must be available for shifts that may include evenings, weekends, and holidays, and must work at least one weekend day. The work includes outdoor exposure to varying weather, vehicle movement, gasoline fumes, and cleaning products.

Requirements

  • Be at least 16 years of age.
  • Read, write, and perform arithmetic calculations, such as making change, at an eighth-grade level.
  • Have flexible availability for shifts that may include evenings, weekends, and holidays; working at least one weekend day is required.
  • Remain calm and respond according to policies and procedures during emergencies.
  • Lift, carry, and hold up to 50 pounds.
  • Work outdoors in weather conditions ranging from -10°F to 100°F.
  • Stand, walk, and move around vehicles for extended periods.
  • Tolerate exposure to gasoline fumes and cleaning products.

Responsibilities

  • Provide prompt, professional customer service and address customer inquiries and concerns.
  • Recite standard customer service greetings using an on-site electronic tablet.
  • Support sales initiatives and membership growth strategies.
  • Help keep the facility, equipment, and grounds clean, safe, and operational.
  • Support efforts to optimize vehicle throughput and minimize customer wait times.
  • Follow company safety procedures and regulatory compliance standards.
  • Perform general housekeeping duties.
  • Monitor inventory levels and assist with restocking chemicals and supplies.

Benefits

  • Eligible team members may participate in medical, dental, and vision coverage.
  • 401(k) savings plan.
  • Paid time off.
  • Paid holidays.
  • Company-paid life insurance.
  • Disability benefits.
  • Employee assistance programs.
  • Tuition assistance.
  • Voluntary benefit offerings.
  • Performance-based bonuses, including additional weekly bonuses based on cars washed and monthly passes sold.
  • Leadership development and advancement opportunities.
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