Car Wash Site Manager

Circle K•Dyer, IN

12d•Onsite

About The Position

The Car Wash Site Manager is responsible for overseeing the daily operations of a tunnel car wash, focusing on sales growth, profitability, and customer satisfaction. This role involves leading a team, managing P&L metrics, ensuring safety and operational procedures are followed, and recruiting and developing staff. The position requires strong leadership, sales, and customer service skills, with a high school diploma or equivalent and at least three years of retail experience, including one year in a management role.

Requirements

Strong leadership and communication skills including active listening
Experience with team building
Excellent sales and customer service skills
Ability to anticipate customer needs
Proficient computer skills
Strong work ethic and professional attitude
High school diploma or equivalent required
Three+ years of retail experience, with at least one year in a management role
An unexpired Driver’s License is required
Motor vehicle record check “MVR” will be run on the successful candidate post-offer

Nice To Haves

Some college preferred
Supervisory or assistant manager experience from a Big Box environment or auto industry, car wash or lube store are encouraged to apply

Responsibilities

Successfully recruit and onboard new employees, train and coach staff, schedule employee shifts, with strict adherence to overtime policies, perform activities around employee engagement, performance management, and recognition
Maintain a focus on growing sales volume and increasing site profitability
Manage operating P&L metrics and understands how expenditures/costs impact business margins and pricing
Ensure that customers are satisfied and that any inquiries, incidents and issues are resolved in a timely manner
Ensure the site follows all approved safety procedures
Ensure the site follows all approved vehicle damage claim procedures
Performs other duties and responsibilities as assigned