Car Wash Lead

TaggNGo • Idaho Falls, ID

21h

About The Position

Tagg-N-Go Car Wash is seeking a Car Wash Lead to support the Site Manager in leading a team and delivering a positive customer experience. The role combines customer service, team training and development, oversight of car wash operations, safety, site upkeep, and basic equipment maintenance. The position works in a fast-paced outdoor environment, and work hours and scheduled hours may vary with weather and business needs. The listed pay is $16–$19; the job description does not specify the pay period.

Requirements

• At least 1 year of customer service experience.
• At least 1 year of Shift Lead or management experience.
• Positive attitude and strong work ethic.
• Engaging personality, dependability, honesty, and reliability.
• Ability to thrive in a fast-paced environment and work on one's feet.
• Team-oriented approach.
• Willingness to work outdoors in varying temperatures.
• Ability to stand and walk for extended periods; bend, kneel, crouch, and perform repetitive motions; lift and move objects up to 25 pounds; and climb and work from ladders.

Nice To Haves

• Enjoy finding ways to brighten someone's day.
• Self-starter who tackles challenges head-on.
• A person others enjoy being around.

Responsibilities

• Support the Site Manager in leading the team and creating a positive, memorable customer experience.
• Participate in the training program and help train new and existing team members in customer service.
• Oversee car wash operations to ensure efficient flow and proper vehicle preparation.
• Direct drivers safely, identify potential challenges, and help protect customers and staff.
• Help maintain the site's appearance through regular cleaning tasks.
• Answer customer questions, explain available services, and address concerns professionally.
• Ensure vehicles are prepared for washing, including securing wipers, folding in mirrors, and identifying potential challenges such as truck beds.
• Monitor wash operations and equipment, identify improvement opportunities, and perform basic maintenance as needed.
• Ensure customers and staff follow company policies and procedures.
• Assist with recruitment, performance reviews, discipline, and dismissals.
• Take on other duties as needed to support the team and car wash operations.

Benefits

• Flexible shifts with Sundays off.
• Growth opportunities, including leadership training and advancement within the company.
• Paid time off (PTO).
• 401(k) program with matching contributions.
• Education assistance after 6 months.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed