Car Wash Lead

TTG Management LLC•Idaho Falls, ID

17h•$16 - $19•Onsite

About The Position

Tagg-N-Go Car Wash is hiring a Car Wash Lead to support the Site Manager in leading the team and delivering a positive customer experience. The role oversees daily car wash operations, helps train and develop team members, assists customers, promotes safe vehicle movement and preparation, and helps maintain site appearance and equipment. The position involves working in a fast-paced outdoor environment and may include varied work hours depending on weather. Scheduled hours are not guaranteed because staffing needs may change with weather conditions.

Requirements

At least 1 year of customer service experience.
At least 1 year of Shift Lead or management experience.
Positive attitude and strong work ethic.
Engaging personality.
Dependable, honest, and reliable.
Ability to thrive in a fast-paced environment and work on your feet.
Team-oriented approach.
Willingness to work outdoors in heat, cold, and varying temperatures.
Ability to stand and walk for extended periods.
Ability to bend, kneel, crouch, and perform repetitive motions.
Ability to lift and move objects weighing up to 25 pounds.
Ability to climb and work from ladders.

Nice To Haves

Enjoy finding ways to brighten someone’s day.
Self-starter who tackles challenges head-on.
Personable and enjoyable to work with.

Responsibilities

Support the Site Manager in leading the team and creating a positive customer experience.
Participate in the training program and help train new and existing team members.
Oversee car wash operations to promote efficient operations and proper vehicle preparation.
Direct drivers safely and identify and address potential safety challenges.
Help maintain the site’s appearance, including performing regular cleaning tasks.
Answer customer questions, explain available services, and address concerns professionally.
Ensure vehicles are prepared for washing by securing wipers, pushing in mirrors, and identifying potential challenges such as truck beds.
Observe wash operations, identify areas for improvement, monitor equipment function, and perform basic maintenance as needed.
Ensure customers and staff follow company policies and procedures.
Assist with recruitment, performance reviews, discipline, and dismissals.
Assist with basic equipment maintenance and help ensure systems are operating smoothly.
Take on other duties as needed to support the team and car wash operations.