Car Wash Assistant Manager

Mr. Clean Car Wash•Ocala, FL

4d•Onsite

About The Position

As a Car Wash Assistant Manager – Express at Mr. Clean Car Wash, you will support the General Manager in daily operations to ensure smooth, efficient, and customer-focused site performance. You will help lead the team by example, uphold brand standards, support safe and efficient operations, and ensure guests receive outstanding service. The role is described as a stepping stone to a future leadership position and includes bonus opportunities based on key performance indicators.

Requirements

Customer service experience.
Operational experience, including equipment oversight and maintenance.
Experience training staff on processes and quality standards.
Experience supporting sales and loyalty program growth.
Experience managing labor, supply use, and site presentation.
Flexible availability, including nights, weekends, and holidays.
Must pass a pre-employment background check and drug screening.
Ability to work outdoors in all weather conditions and seasons.
Ability to stand for extended periods or the entire work shift.
Physical ability to bend, stoop, squat, kneel, reach, and step to perform job duties.
Ability to carry up to 50 pounds for short distances.
Ability to maneuver around vehicles.

Nice To Haves

Two or more years of experience in a car wash environment and/or one or more years of experience in a supervisory or assistant manager role.
Experience in retail or hospitality.
High school diploma or equivalent; a college education is a plus.

Responsibilities

Provide excellent customer service to ensure guest satisfaction.
Assist the General Manager in managing site operations, production, labor, and profitability.
Train, coach, and certify team members on company processes, safety, and procedures.
Open and close the site, completing security, cash-handling (if applicable), and operational tasks.
Complete daily, weekly, and monthly maintenance and administrative duties.
Keep the site clean, safe, and well-maintained, including the tunnel, lot, lobby, and restrooms.
Respond quickly to and resolve equipment or mechanical issues.
Maintain adequate inventory of chemicals and supplies and place orders as needed.
Drive sales, memberships, and loyalty programs to grow business.
Ensure proper staffing levels based on business needs and support team coverage in congested areas.
Uphold brand standards for cleanliness, equipment function, and associate appearance.
Perform other duties as assigned by the General Manager.