Car Sales Trade Coordinator

Enterprise Holdings • Clayton, MO

2d • Onsite

About The Position

Join Our Team as a Trade Coordinator – Supporting Vehicle Trade-Ins from Start to Finish! We’re looking for a detail-oriented and proactive Trade Coordinator to join our Car Sales Shared Services team. In this role, you’ll be the go-to expert for managing the vehicle trade-in process. This position operates from our Lakeside Campus in Maryland Heights, MO (2291 Ball Dr Maryland Heights, MO). Your work will directly support our sales operations and help ensure a seamless experience for both our customers and internal teams. We owe our success to each and every one of our people. That's why we empower everyone on our team with opportunities for growth. Our mission, along with our uncompromising commitment to customers, has made Enterprise a genuine success story and a truly special place to work.

Requirements

• Strong organizational and communication skills
• Ability to manage multiple tasks and deadlines
• Team player with a customer-focused mindset
• High School Diploma/GED/Equivalent required
• Must have two (2) years of customer service and/or administrative support experience
• Intermediate proficiency with Microsoft Office products (particularly Excel) required
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Nice To Haves

• Experience in administrative support or automotive industry preferred
• Experience with vehicle titling
• Experience in the auto sales industry

Responsibilities

• Track trade-in vehicles from initial intake to final resolution
• Issue trade payoffs to financial institutions
• Obtain titles and lien releases to ensure smooth ownership transitions
• Act as the primary contact for administrative trade questions for assigned groups and communicate with branch personnel regarding missing or incomplete information
• Pull working queries for pending trade sales and apply data to tracking logs and trade logs with thorough documentation
• Assist with arbitrary deletes of trade unit numbers upon request
• Assist with “We’ll Buy Your Car” setup and payment process
• Obtain titles and or lien releases from lenders, dealers, groups, and DMVs
• Maintain trade processes and lender contact information within the trade manual
• Issue trade payoffs to financial institutions, dealers, and other parties using the financial system
• Work monthly reports including balance sheet schedules to ensure payoff accuracy and cost schedules related to trade in units
• Submit required entries to the accounting team for processing
• Develop and maintain strong relationships with internal teams, assigned groups, and external financial institutions

Benefits

• On the job training to provide you the opportunity to hone your skills or prepare for advancement
• A fun, collaborative, team environment
• A career path with advancement and growth opportunities
• Full benefits, 401K, profit sharing and great discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED