Capture Center Specialist

CorVel Career Site•Birmingham, AL

14h•Onsite

About The Position

The Capture Center Specialist participates in all assigned activities pertaining to scanning, matching and attaching EOR and bill to be returned to the client and responding to phone calls from the providers. The participant will handle all incoming mail and faxes. The participant is also responsible for making sure that the bills are returned to the client within a timely manner and understanding how to communicate with the supervisor any delays that would prevent the work from being returned in a timely manner. The participants are responsible for working as a team and assisting each other when required to make sure the goals are met or achieved. To successfully accomplish these responsibilities the Capture Center Specialist will work closely with the analyst and supervisor. This is an onsite role.

Requirements

High school diploma or GED
Excellent written and verbal communication
Intermediate Microsoft Office suite skills
Ability to work independently and in a team environment
Attention to detail, organizational ability, and time management skills
Learning agility: able to learn, adapt, unlearn, and relearn to keep up with changing conditions

Nice To Haves

Six months experience in a service type office or customer service preferred
For Document Control department: valid driver’s license and clear DMV background check
For Intracompany Services department: comfort making regular outbound business phone calls to administrative professionals for provider demographics verification

Responsibilities

Identifying and indexing all incoming faxes to the appropriate file, on a daily and timely basis
Scans paper documents and completes imaging process
Follows document destruction procedures
Adheres to HIPPA and other sensitive data regulations, policies, and procedures
Process information by compiling, coding, categorizing, and verifying information and data
Photocopying of original two-sided documents to covert to one sided documents
Opens and sorts incoming paper mail
Identify and classify documents or other electronic content according to characteristics such as document type, function, or other classification
Retrieves images
Operates data capture equipment safely
Operates data capture technology to import digitized documents into document management system
Search electronic sources, such as databases or repositories, or manual sources for information
Follow clearly established and defined procedures and know when to escalate for higher review
Challenges include complete high volumes of work while meeting quality, productivity, and timeliness standards
Additional duties as required