Captive Client Leader

Aon Corporation•Virtual, VT

1d•Remote

About The Position

Aon Captive & Insurance Management (ACIM) is seeking a Captive Client Leader to strengthen client outcomes through consultative captive leadership. The role serves as the principal interface between captive clients and Aon, ensuring clients receive high-quality service, strategic insight, and access to expertise across the business. The position supports clients in making decisions about captive performance, risk financing strategy, and long-term value creation. The role carries strategic ownership of client relationships and coordinates expertise across Aon to support better client decisions and stronger partnerships. It emphasizes proactive, data-driven, commercially focused engagement over transactional service delivery. The successful candidate will help shape ACIM’s future-state client leadership model and support junior colleagues in building consistent client leadership capabilities. This is a virtual role that can be performed virtually across the U.S.

Requirements

Demonstrated advisory client engagement experience, including understanding client priorities, challenges, and risk financing objectives and acting as a trusted advisor.
Strong strategic and commercial thinking, connecting client strategies, commercial opportunities, and Aon capabilities to create measurable value and support profitable growth.
Ability to orchestrate expertise across a matrixed organization, influence without formal authority, and align teams around shared client objectives.
Track record of owning client service delivery, managing service schedules and stewardship activity, and maintaining high standards of execution and governance.
Excellent communication skills, including the ability to turn technical information, market insight, and performance data into compelling narratives for senior collaborators.
Comfort working in ambiguous or evolving situations, with sound judgment, learning agility, and the ability to draw on specialist expertise when needed.
Experience leading, coaching, or mentoring colleagues to build capability and consistent client leadership standards across teams.
Bachelor’s degree or equivalent experience in business, finance, risk management, or a related field.

Responsibilities

Lead strategic engagement for a portfolio of captive clients and serve as the primary relationship lead for senior executives.
Run annual account-planning discussions aligned with client priorities, service requirements, and commercial objectives.
Coordinate strategy check-ins with subject matter experts to provide external perspectives, market insight, and forward-looking recommendations.
Review stewardship reports, performance data, and service metrics to identify improvement opportunities and additional value creation.
Orchestrate internal teams across domiciles, Global Capability Centres, and wider Aon businesses to deliver integrated client outcomes.
Identify opportunities to strengthen client relationships, improve account profitability, and expand relevant Aon services.
Translate technical, financial, and performance information into clear client narratives and actionable recommendations.
Coach and support junior colleagues to strengthen client leadership capability and consistency of service delivery.
Maintain delivery discipline across service schedules, governance commitments, and regulatory requirements.