Sales Associate (Part Time)

Human Resources Team•Waimea, HI

1d•Onsite

About The Position

At Mauna Kea Resort, we're creating a hospitality company whose future is unlimited and whose values reflect the dedication and passion of our employees. Our success is measured by the quality of the relationships we build with one another, our guests, and our strategic partners. By seeking ways to add value to every encounter, we set ourselves apart from others and instill a sense of pride that is uniquely Prince. We invite you to share this journey with us.

Requirements

Department of Health TB Clearance
Read and write to perform job duties
Ability to multi-task

Nice To Haves

Able to work hours shift and days determined manager
Able to work more than 40 hours per week when needed

Responsibilities

Responsible for the daily functions of the Room Service Department.
Take food and beverage orders over the phone and process the orders through the hotel’s POS system.
Close checks and complete reports as required.
Accept cash payment for room service and dining outlets.
Assign and oversee room service and amenity deliveries and other tasks directed to waithelp.
Insure prompt service according to hotel standards.
Check food and beverage orders being delivered.
Take dining reservations for all restaurants and is knowledgeable in the menus, entertainment and hours of operation.
Make suggestion to increase hotel sales and upsell products.
Notify supervisor of any concerns during the shift.
Direct waithelp to ensure orders are set-up completely & according to standards
Answer phone, greeting the guests in a warm and friendly manner, personalizing the service.
Take food and beverage orders according to hotel standard; upsell or do suggestive selling.
Process orders using the hotel’s POS system, close checks and complete reports as required.
Responsible for a bank, accept cash, room charge and credit card payment for room service and dining outlets.
Take dining reservations for resort restaurants; familiar with restaurant hours, menu and entertainment.
Knowledgeable of the room service food and wine menu.
Assign and oversee room service amenity deliveries and other tasks directed to waithelp.
Check food and beverage orders being delivered; insure delivery is timely.
Consistently perform tasks as specified on sequence of service standards and SOPs.
Notify manager or any problems.
Oversee room service operation.
Perform other related duties as assigned or required.
Keep room service and surrounding area clean and orderly.
Pick-up and stock linen and other supplies.
Assist waithelp if needed.
Recommend the resort’s restaurants and facilities to guests