Barista/Bartender - S&R Lounge (Part-Time)

Sage Hospitality • San Francisco, CA

22h • $19 - $21

About The Position

Why us? The S&R Lounge at Hotel Zetta is seeking a Part-Time Barista/Bartender to join our team in serving guests with creativity and passion! Work Where You Belong! Hotel Zetta - For the bold and the brave, this creative haven is steeped in a playful, adventurous spirit. One-of-a-kind touches, distinctive design, and dynamic art fill every stay with surprise and delight. As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all,it’swhat industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Our Barista is the morning foundation of the S&R Lounge at Hotel Zetta and is responsible for honoring each and every customer by providing excellent customer service and serving high-quality coffee and food products to our guests.

Requirements

• High school education or equivalent experience.
• Previous experience in a barista or food/beverage customer service role strongly preferred.
• Must have excellent customer service skills.
• 6 months experience bartending
• Must be 21 years of age to serve alcoholic beverages
• Must be able to hear timers and coordinate with other baristas.
• Must be able to check food quality and read production charts/recipes.
• Ability to interact with guests in a positive, hospitable manner.
• Must be able to use the cash register/collect money with accuracy.
• Ability to work independently and prioritize tasks.
• Ability to read, write, and communicate in English.
• Position regularly involves lifting product cases weighing up to 70 lbs.
• Pushing and pulling carts is required.
• Regular bending to lift items and supplies.
• No kneeling.
• Mobility - regularly moves all around the coffee shop.
• Continuous standing
• Lifting trays, dish racks, glass racks, etc. 20 -40 lbs.
• Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs.
• Carrying trays, dish racks, glass racks, etc. 20 -40 lbs.
• Bending/kneeling -ability to bend to lower level cabinets and lift trays.
• Mobility -maneuver in narrow areas and between seated guests.
• Continuous standing required to service guest functions; 100% of the time scheduled.
• Climbing approximately 12 steps 20% of 8 hours.
• No driving required.
• Must be able to ruse records and all special requests.
• Must be able to perform multiple tasks at one time, must be able to follow verbal and written instruction in English, and be able to communicate both verbally and in writing.
• Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Ability to accurately count cash.
• Ability to operate cash register.
• 6 months bartending
• Must be 21 years of age to serve alcoholic beverages.
• Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift
• Employer will consider all qualified applicants in a manner that adheres to the regulations and requirements of the Fair Chance Ordinance.
• EOE
• Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.
• Employer will consider all qualified applicants in a manner that adheres to the regulations and requirements of the local ordinance.
• EOE

Responsibilities

• Providing quality coffee and espresso beverages and food items consistently for all guests.
• Working the cash register.
• Cleaning and stocking café.
• Developing enthusiastically satisfied customers all of the time.
• Maintains quality operations.
• Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by company standards.
• Perform all guest contact activities in a cordial, efficient and professional manner; maintaining a commitment to guest satisfaction.
• Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by company policies and procedures.
• Complete liquor requisitions and supply lists.
• Know and comply with state liquor laws.
• Ensure established pars are maintained.
• Perform all sidework duties according to sidework schedules.

Benefits

• Paid Sick Leave
• Eligible to participate in the Company’s 401(k) program with employer matching
• Great discounts on Hotels, Restaurants, and much more
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED