Weekends Capacity Procurement Representative - ICS

J.B. Hunt Transport Services, Inc.•Lowell, AR

About The Position

The Capacity Procurement Representative works under routine supervision in the Supply Chain department. The role negotiates rates to meet load expectations while optimizing margins, markets the J.B. Hunt Carrier360 platform to carriers, builds a carrier base, ensures timely freight coverage, and delivers strong service execution. The position is based in Lowell, Arkansas, and is full-time. The representative coordinates with carriers and internal stakeholders, monitors freight in transit, maintains shipment and customer records, and communicates service failures to support teams. The role also verifies carrier and tracking authenticity, stays informed about supply chain trends, and uses Carrier360 to improve efficiency, automation, and shipment visibility. The position may require working across multiple shifts, including nights and/or weekends, if needed. The role requires a high school diploma or GED and up to one year of relevant experience, or demonstration of the stated skills and abilities through education, certifications, military service, or other experience. A bachelor's degree in a related field and up to one year of relevant experience are preferred. This position is not eligible for employment-based sponsorship.

Requirements

  • High school diploma or GED.
  • Up to one year of experience in transportation/logistics, business administration, account management, or equivalent military experience; alternatively, demonstrate the required skills and abilities through education, certifications, military service, or other experience.
  • Ability to work across multiple shifts, including nights and/or weekends, if needed.
  • Strong professional communication skills for internal and external interactions.
  • Ability to establish and maintain healthy working relationships.
  • Experience fostering customer relationships through commitment delivery, open communication, and ongoing feedback and improvement.
  • Ability to process information accurately.
  • Ability to analyze situations and make productive decisions based on informed judgment.
  • Experience with Microsoft Excel, Word, PowerPoint, and Outlook.
  • Ability to manage multiple competing priorities and adapt to a dynamic environment with shifting priorities and directives.
  • Experience holding people accountable and conducting difficult conversations.
  • Ability to perform in a stressful, high-pressure work environment.

Nice To Haves

  • Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field.
  • Up to one year of experience in transportation/logistics, business administration, account management, or equivalent military experience.

Responsibilities

  • Negotiate with carriers for purchase rates that meet revenue and profit margin goals.
  • Act as a liaison between internal business stakeholders and carriers.
  • Manage freight in transit by obtaining carrier updates, monitoring movement, and ensuring on-time pickup and delivery.
  • Use the Carrier360 platform to tender loads and maintain accurate shipment and customer records.
  • Communicate service failures proactively to internal support teams to minimize costs and operational inefficiencies.
  • Partner with internal teams to promote strong service and safety.
  • Use the Carrier360 platform with the carrier base to improve efficiency and automation.
  • Verify carrier authenticity and tracking before scheduled pickup.
  • Stay current on supply chain information and market trends to optimize negotiation tactics.
  • Understand customer service expectations and provide transportation solutions and updates promptly.

Benefits

  • Medical benefit
  • Dental benefit
  • Vision benefit
  • 401(k) retirement plan
  • Life insurance
  • Short-term and long-term disability coverage
  • Paid time off, including vacation and sick time, commensurate with tenure
  • Six weeks of paid maternity leave
  • Two weeks of paid parental leave
  • Six paid holidays annually
  • May be eligible for annual bonus and incentives based on profitability or volumes, subject to applicable company plan terms
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