Capacity Procurement Representative - ICS

J.B. Hunt • West Des Moines, IA

3d

About The Position

Under routine supervision, the Capacity Procurement Representative negotiates rates to meet load expectations while ensuring optimal margins. The role markets the J.B. Hunt Carrier360 platform to carriers to increase efficiency and freight movement visibility, establishes a carrier base, ensures freight is covered in a timely manner, and delivers best-in-class service execution. The position is based in West Des Moines, Iowa, United States, and is full time.

Requirements

• High school diploma or GED, with up to one year of experience in transportation/logistics, business administration, account management, or equivalent military experience; alternatively, relevant skills and abilities demonstrated through education, certifications, military service, or other experience.
• Ability to work across multiple shifts, including nights and/or weekends, if needed.
• Strong professional communication skills for internal and external interactions.
• Ability to establish and maintain healthy working relationships.
• Experience fostering customer relationships through meeting commitments, open communication, and ongoing feedback and improvement.
• Ability to process information accurately.
• Ability to analyze situations and reach productive decisions based on informed judgment.
• Experience using Microsoft Excel, Word, PowerPoint, and Outlook.
• Ability to manage multiple competing priorities.
• Ability to adapt to a dynamic work environment and shifting priorities and directives.
• Experience holding people accountable and conducting difficult conversations.
• Ability to perform in a stressful, high-pressure work environment.

Nice To Haves

• Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field, and up to one year of experience in transportation/logistics, business administration, account management, or equivalent military experience.

Responsibilities

• Negotiate with carriers for optimal purchase rates to meet revenue and profit-margin goals.
• Act as a liaison between internal business stakeholders and carriers.
• Manage freight in transit by obtaining carrier updates to monitor movement and ensure on-time pickup and delivery.
• Use the Carrier360 Platform to tender loads and maintain accurate shipment and customer records.
• Proactively communicate service failures to internal support teams to minimize costs and operational inefficiencies.
• Partner with internal teams to promote best-in-class service and ensure safety.
• Leverage the Carrier360 platform with the carrier base to increase efficiency and automation.
• Verify carrier authenticity and tracking before scheduled pickup.
• Stay current on supply chain information to understand market trends and optimize negotiation tactics.
• Understand customer service expectations and provide transportation solutions and updates in a timely manner.

Benefits

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off commensurate with tenure, including vacation and sick time
• Six weeks of paid maternity leave
• Two weeks of paid parental leave
• Six paid holidays annually
• May be eligible for annual bonus and incentives based on profitability or volumes, subject to applicable plan terms

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED