Cane Navigator (Academic Advisor) - Arts & Sciences

University of Miami•Coral Gables, FL

10d•$50,000 - $54,000

About The Position

The Cane Navigator (Academic Advisor) supports undergraduate student success through proactive, holistic academic advising that promotes student learning, persistence, progression, and timely graduation. The role builds intentional advising relationships and helps students understand program requirements, institutional policies, and degree pathways so they can make informed academic decisions. Cane Navigators serve as primary academic advisors for assigned students from before their first term throughout their undergraduate experience and report to an Associate or Assistant Director of Cane Navigation. They collaborate with academic units, faculty, and campus partners to support students.

Requirements

Bachelor’s degree required.
Knowledge of academic advising as a teaching and learning practice supporting student development, decision-making, persistence, and timely degree completion.
Understanding of undergraduate curricula, degree requirements, general education, and institutional academic policies and procedures.
Knowledge of student development theory, advising approaches, and effective advising strategies.
Familiarity with institutional resources, services, and campus partners supporting student success and holistic well-being.
Understanding of legal and ethical guidelines relevant to academic advising, including FERPA and professional boundaries.
Awareness of the diverse identities, experiences, and needs of undergraduate students.
Ability to build and sustain intentional advising relationships grounded in trust, care, and professionalism.
Strong interpersonal and communication skills, including ability to engage students in reflective, goal-oriented conversations.
Ability to explain academic requirements, policies, and degree pathways to support informed decision-making.
Ability to handle challenging or sensitive situations with composure, sound judgment, and empathy.
Commitment to student success, learning, and equitable educational outcomes; demonstrated care, empathy, and respect for students while maintaining professional boundaries.
Collaborative mindset and willingness to partner with faculty and campus colleagues.
Openness to feedback, continuous learning, and professional growth.
Attention to detail, accountability, and consistency in advising practice.
Adaptability and resilience in navigating change, ambiguity, or complex student situations.
Commitment to upholding institutional values, policies, and professional standards.

Nice To Haves

Master’s degree preferred.
At least 1 year of experience in advising, counseling, and/or customer service preferred.

Responsibilities

Provide proactive, developmental academic advising grounded in best practices and advising theory.
Build and maintain advising relationships with assigned students throughout their undergraduate experience, beginning before the student’s first term.
Help students clarify academic, professional, and personal goals and connect them with curricular, co-curricular, and experiential learning opportunities.
Educate students about high-impact practices and experiential learning, including study abroad, undergraduate research, and internships, and help incorporate these opportunities into academic plans.
Guide students through curriculum requirements, majors, minors, general education, degree progression, and institutional academic policies and procedures.
Develop, monitor, and update individualized academic plans and degree records; assess student progress and engagement to support timely degree completion.
Investigate and resolve registration errors, prerequisite checks, course substitutions, and permission requests in accordance with institutional policy.
Maintain current knowledge of the academic bulletin, academic calendar, institutional resources, and programs.
Identify barriers to student success; coordinate referrals to campus partners and follow up as needed.
Collaborate with academic and non-academic units, including the Counseling Center, Housing and Residential Life, International Student and Scholar Services, and Veteran Resource Center.
Interact with families, faculty, and campus partners in accordance with FERPA and institutional guidelines, maintaining appropriate professional boundaries.
Use advising technologies, data dashboards, and student success platforms such as EAB Navigate to document advising interactions, track student engagement, and inform proactive outreach.
Meet established advising benchmarks, assessment measures, and service expectations in support of institutional student success priorities.
Participate in training, assessment, and professional development to strengthen advising competencies and remain current with advising practices.
Complete career-related training, such as Career Champion, and integrate career development conversations into advising.
Adhere to University and unit-level policies, exercise sound professional judgment, and perform other duties as assigned.