Candidate Experience Coordinator (Temp-to-Perm)

Renuity • Charlotte, NC

1d

About The Position

Renuity is hiring a Candidate Experience Coordinator (CXC) to support high-volume hiring across its divisions. This role is critical to ensuring a seamless candidate journey from offer acceptance through Day 1, driving strong communication, operational excellence, and improved show rates. As a CXC, you will own the candidate journey from offer acceptance through Day 1, acting as the bridge between candidates, recruiters, hiring managers, and onboarding to drive both experience and conversion (Offer → Day 1 Show Rate).

Requirements

• 1–3 years experience in customer service, recruiting coordination/onboarding, or HR/high-touch administrative support
• Strong communication skills (written + verbal)
• High attention to detail with strong follow-through
• Ability to manage multiple priorities in a fast-paced, high-volume environment
• Experience with ATS systems (Ashby or similar preferred)
• Ability to handle sensitive/confidential information with discretion
• High School Diploma required

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Own the candidate relationship post-offer through Day 1
• Deliver high-touch, proactive communication to candidates throughout onboarding
• Partner with recruiters, hiring managers, and onboarding teams to keep candidates moving forward
• Troubleshoot and resolve issues related to start dates, background checks, onboarding steps, and system/process gaps
• Track and maintain accurate data in Ashby (ATS) including offer acceptance to Day 1 show rates, training dates, and onboarding completion & compliance
• Drive Day 1 readiness + confirmation to reduce fallout and no-shows
• Identify gaps in the process and recommend improvements to enhance candidate experience

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees