Cancer Center Supportive Care Manager

UVA Health•Charlottesville, VA

9d•Hybrid

About The Position

Exciting opportunity for a seasoned leader to build and grow programs and clinical services that support patients and families as they traverse the cancer care continuum. This role is a balance of daily operations, people management, and creative approaches to program design. The preferred candidate excels in a matrixed academic medical center environment and can engage easily with multi-disciplinary teams.

Requirements

Bachelor's degree in business administration or health care administration.
At least four years of progressively responsible management experience.
Multiple years of experience in caring for cancer patients strongly preferred.
Proficiency in EMR/Epic optimization and data collection/reporting.
Experience in coordinating grant-funded programs and philanthropic donations.

Nice To Haves

Master's degree preferred.
Experience in a matrixed academic medical center environment.
Ability to engage easily with multi-disciplinary teams.

Responsibilities

Leadership in and coordinating of all patient support services across the Oncology Service Line (Emily Couric Clinical Cancer Center, inpatient, and three off-ground satellite cancer centers) including Clinical Social Work; Patient & Family Education; OncoRehab; Spiritual Care Services; Psychology; Nutrition Services, Tobacco Cessation; Patient Navigation; End of Life Programming; and Survivorship.
Oversee the development, design, implementation, and evaluation of all patient therapy programming for distress screening, art, music, pet, writing, movement, and peer support.
Collaborate with academic researchers and philanthropic team to identify and garner new resources to support new and continuous programs for patients and families.
Lead the UVA Cancer Patient & Family Advisory Council.
Operational responsibility for all Cancer Center supportive care staff including direct reports and oversight of additional positions.
Ensure smooth clinical workflow, and ongoing program refinement.
Assist the Director in developing budget proposals for operations, setting strategic goals, and quality improvement.
Responsible for all EMR/Epic optimization, builds; data collection and reporting on key performance metrics to track impact and effectiveness of services, uses data-driven insights for continuous process improvement.
Coordinate all aspects of grant-funded clinical and programs and philanthropic donations, including writing proposals, infrastructure builds, and reporting.