Campus Services Specialist

Jacksonville University•Jacksonville, FL

About The Position

The Campus Services Specialist coordinates centralized campus warehouse activities, manages property storage and disposition, coordinates central freight receiving, manages the leased golf cart fleet, and supports University Print Shop and Post Office operations. The role protects the University’s interests by following established guidelines, providing high-quality service to students and staff, and building effective relationships with internal and external stakeholders. The position also provides responsive, personalized, and empathetic support to resolve client inquiries on first contact. The University may amend responsibilities to meet organizational needs.

Requirements

  • Strong organizational abilities and attention to detail.
  • Proficiency in the Microsoft Office Suite.
  • Excellent communication skills.
  • Ability to maintain confidentiality and uphold ethical standards.
  • Current forklift operator certification or ability to obtain certification.
  • Ability to lift and carry equipment or supplies weighing up to 30 pounds.
  • Ability to sit and stand for long periods.
  • Adequate hearing to communicate effectively in person or by phone.
  • Ability to bend, stoop, and reach.
  • Manual dexterity to operate a computer keyboard and other business machines efficiently.

Nice To Haves

  • Associate or bachelor’s degree in business, supply chain management, or a related field.
  • Prior experience in warehouse operations.
  • Prior experience in Print Shop or mailroom operations.

Responsibilities

  • Manage the central warehouse used to store surplus furniture, event décor, and freight deliveries that cannot be received at the Post Office.
  • Develop protocols for receiving, tracking, and storing surplus items and for centrally receiving large deliveries.
  • Work with leadership to surplus or dispose of assets that have reached the end of their useful life.
  • Optimize warehouse layout, workflows, and space utilization.
  • Ensure warehouse items are stored safely and in an organized manner that protects assets and the safety of visitors and workers.
  • Maintain forklift operator certification and operate the forklift as needed to move warehouse items.
  • Serve as the primary point of contact for the leased golf cart fleet vendor and assist with troubleshooting vendor-related concerns.
  • Run reports and provide data on warehouse operations.
  • Receive training in Print Shop operations and provide staff coverage during peak periods so the Print Shop remains open during published hours.
  • Receive training in mailroom operations and provide staff coverage during peak periods so the mailroom remains open during published hours.
  • Provide highly responsive, personalized, and empathetic support to resolve client inquiries on first contact.
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