Campus Security Manager
About The Position
The Campus Security Manager is accountable for day-to-day physical security operations at EdgeConneX’s hyperscale data center campus in New Albany, Ohio. This hands-on operational leadership role covers a single campus with live customer operations and active construction. The manager owns contract guard force performance, screening operations, adherence to operational security standards, and follow-through on issues in partnership with Operations, Facilities, IT, and customer security teams. The position is full-time, based in New Albany, Ohio, and requires up to 10% travel within North America. The role directs contract security teams through vendor management and operational controls. It supports the launch of security operations at new facilities and helps ensure consistent security procedures, documentation, audits, and corrective actions.
Requirements
- Bachelor’s degree in security management, criminal justice, business administration, engineering, or a related field, or equivalent experience.
- At least 5 years of experience in corporate security, law enforcement, or government operations with responsibility for security programs.
- At least 2 years of experience supporting critical infrastructure, such as data centers, energy, utilities, telecom, or other complex environments.
- Experience managing outsourced security vendors, including SLAs, audits or post inspections, performance management, and QBRs.
- Experience supporting third-party contracts and statements of work related to physical security services.
- Experience supporting security-related audits and certification requirements, such as SOC 2, ISO 27001, or PCI DSS, including evidence collection and follow-up closure.
- Strong written and verbal communication skills, including clear incident and audit documentation and direct communication of expectations to vendors and stakeholders.
- Ability to set standards, drive accountability, and hold outsourced providers to performance requirements and post orders.
- Ability to prioritize and execute across multiple concurrent campus workstreams while balancing live customer operations and construction activity.
- Strong follow-through in driving corrective actions to closure and preventing repeat issues.
- Confidence working with Operations, Facilities, IT, and customer security teams in a fast-moving environment.
- Strong audit mindset, including consistent documentation, evidence collection, and tracking of actions and outcomes.
- Working knowledge of jurisdictional security requirements and basic compliance expectations relevant to critical infrastructure.
- Ability to work independently across shifting priorities, with clear ownership and consistent execution.
Nice To Haves
- Experience with entry screening operations or high-throughput access control environments.
Responsibilities
- Oversee contract guard vendors, including post performance, professionalism, and adherence to post orders.
- Establish and operate screening operations, including procedures, officer training and certification, and throughput and compliance reporting.
- Conduct site audits and post inspections, document findings, and drive corrective actions to closure.
- Manage vendor escalations and accountability for repeat issues and staffing quality.
- Support incident triage, escalation, documentation quality, and follow-up.
- Support campus security stand-up at new facilities, including guard post activation, post orders, systems acceptance, and handover into steady-state operations.
- Support rollout and adherence to EdgeConneX operational security standards and procedures.
- Use incident and audit trends to reduce repeat issues and improve consistency across sites.
- Maintain working knowledge of site security systems and coordinate with internal teams and integrators as needed.
- Liaise with customer security teams on operational issues and reporting expectations.
- Support internal and external audits, including evidence, reporting, and closure.
- Perform other duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
