Campus Safety Officer/Dispatcher

Embry-Riddle Aeronautical University•Prescott, AZ

About The Position

Embry-Riddle Aeronautical University is hiring Campus Safety & Security Officers/Dispatchers for its Worldwide Campus Safety & Security team. The role supports a safe, secure, and welcoming campus for students, faculty, staff, and visitors. Officers/Dispatchers serve as field responders and Communications Center personnel, responding to dynamic and sometimes high-pressure situations while representing the department to the campus community. They help protect university assets, support emergency response, and promote proactive, community-focused campus safety.

Requirements

  • High school diploma or GED.
  • Basic proficiency in spelling, grammar, composition, and math.
  • 3–5 years of relevant work experience.
  • Strong leadership, communication, and problem-solving skills.
  • Excellent verbal and written communication, including clear speech and legible writing.
  • Ability to manage multiple tasks simultaneously, including radio, phone, and in-person communications.
  • Strong time management and prioritization skills.
  • Ability to work independently with minimal supervision.
  • Ability to remain effective in high-pressure or stressful situations.
  • Pass a criminal background check and drug screening; no felony convictions.
  • Valid Arizona Driver’s License and compliance with University-approved driver standards and driving policy: no more than 3 moving violations and/or accidents in 3 years, no more than 2 in any 1 year, and no major convictions within the last 3 years, including DUI, reckless driving, hit-and-run, or assault or homicide by motor vehicle.
  • Arizona DPS Unarmed Guard Card.
  • CPR/AED certification.
  • Successfully pass an annual departmental physical fitness assessment.

Nice To Haves

  • 1–3 years of experience in law enforcement, corrections, military service, or a similar security-related field.
  • Background in security, law enforcement, corrections, military service, or a related field.

Responsibilities

  • Maintain a visible and professional presence to promote campus safety and security.
  • Respond to fire, medical, and security-related incidents across campus.
  • Assist armed officers with field operations and incident response activities.
  • Receive and prioritize emergency and non-emergency calls as a dispatcher in the Communications Center.
  • Coordinate and dispatch appropriate safety, security, and emergency services in a timely manner.
  • Document incidents, communications, and responses accurately and promptly.
  • Support campus community engagement efforts and participate in university events.
  • Adapt to dual-role assignments between field operations and dispatch responsibilities.
  • Uphold departmental policies, procedures, and safety standards.
  • Contribute to a collaborative, service-oriented, and community policing environment.

Benefits

  • Up to 18 days of paid leave in the first year, including 3 days granted upon hire and 15 days accrued throughout the year.
  • 9 or more paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.
  • 100% tuition coverage for the employee for one undergraduate and one graduate degree.
  • Discounted tuition rates for a spouse and dependent children up to age 26.
  • Employer retirement contribution of 6% of base salary and a 4% matching contribution, with no vesting period.
  • Personal leave of 15 days for non-exempt employees or 18 days for exempt full-time employees in the first year.
  • Night-shift employees may be eligible for an additional $1.50 per hour shift differential.
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