Campus Safety Officer

Minneapolis College of Art and Design•Minneapolis, MN

5d•Onsite

About The Position

MCAD is seeking a Campus Safety Officer to help ensure a safe and secure campus environment while providing a high level of customer service. The officer carries out duties in accordance with local, state, and federal laws and college policies, while remaining sensitive to college needs, employee and student goodwill, and MCAD’s reputation as an employer and educational institution. This is a full-time, non-exempt position expected to work 40 hours per week. The position reports to the Campus Safety Supervisor and pays $20.00 per hour. It is classified as essential personnel, requiring availability outside normal working hours when needed to support college operations. Additional hours may be required during emergencies and key campus events, and blackout periods for paid time off may apply to those event periods. The role operates predominantly on MCAD campus grounds, using indoor and outdoor facilities, with occasional exposure to weather such as rain and snow. It requires close collaboration with team members and colleagues in other departments. Standard office equipment such as computers and phones may be used, along with other tools or machinery depending on the role. The employee is regularly required to talk or hear, and frequently to stand, walk, handle or feel objects, and reach with hands and arms. Reasonable accommodation will be provided upon request to enable performance of the essential functions.

Requirements

High school diploma or equivalent.
Valid driver’s license; a valid Minnesota driver’s license and good driving record are required, with a satisfactory Motor Vehicle DMV Check.
Proficiency with Microsoft Office Suite (Excel and Word) or equivalent software experience.
Pass the Kari Koskinen Manager Background Check; the position also requires a background check because it is security sensitive.

Nice To Haves

Associate’s or bachelor’s degree.
First Aid and CPR certification.
Training in de-escalation, self-defense, security, and/or police work.
General security experience, particularly in a college environment.
General customer service experience.
Demonstrated understanding of law enforcement and key issues affecting security officers.
Demonstrated ability to prioritize when handling multiple high-priority situations.
Demonstrated ability to facilitate communication and collaborate across departments.

Responsibilities

Provide customer service and respond compassionately to students, staff, faculty, and guests.
Build and maintain professional relationships with members of the MCAD community and campus visitors.
Communicate with community members and visitors by telephone, electronically, or in person; respond promptly to questions and concerns and resolve or route them appropriately.
Patrol college buildings and surrounding property, remain alert to accidents, incidents, and irregularities, and report observed conditions.
Respond to incoming calls, handle matters within Campus Safety’s scope, and appropriately route other calls.
Respond to emergencies by assessing situations and using tact, diplomacy, respect, and judgment to remedy them or maintain control and calm.
Monitor Campus Safety systems and respond or escalate as needed.
Prepare precise incident reports on applicable forms in a manner suitable for outside distribution.
Record and secure lost and found items and follow procedures for returning property to its owner.
Enforce parking rules and regulations at MCAD parking locations.
Be available outside normal working hours for emergencies and college operations, including severe weather, flooding or water damage, fire or building damage, civil unrest, threats of violence, active shooter incidents, robberies, break-ins, and vandalism.
Work additional hours around key campus event periods, including move-in, move-out, Art Sale, Art Auction, and Commencement.
Perform other duties as assigned.
Represent MCAD’s vision, mission, and values.
Create and embrace a community of equal opportunities and inclusivity.